After Sales Technicians Jobs at StarTimes Media Kenya

StarTimes Media Kenya

Job Title: After Sale Services Agents

Department: Operations

Reports To: After Sales Service Manager

Location: Nyeri and Nyahururu

Number of Positions: 4

Duties and Responsibilities

• Ready to work on night shift or early morning shift even weekends


• Antenna installation, cable networks installation, coaxial cabling connections and installations.


• Routine maintenance and repair of electronic gadgets


• Collect customer inquiries, explain product function and resolve problems


• Work with the customers to ensure they are properly serviced


• Provide onsite service to customers as designated


• Project a professional company image through effective services to customer.


• Any other work given by the supervisor/management

Skills and Competencies:

• Clearly demonstrate location awareness of area of posting and its environs


• Excellent communication skills (verbal and written)


• Strong interpersonal skills


• Prior experience in customer service


• Must be a resident or ready to stay in Nyeri or Nyahururu and the environs


• Flexibility with regard to work schedule


• Intermediate computer proficiency and IT skills

Education / Experience:

• A degree or diploma from a recognized institution or certificate with experience.


• Basic understanding of electronic engineering is a must


• A minimum of 1 years’ experience


• Sales or customer service experience will be added advantage.

How to Apply

Qualified candidates should send their application letters and CV’s quoting relevant skills and experience to jobs@startimes.co.ke .

Note: Interviews will be done on a rolling basis until the position is filled. 

Only shortlisted candidates will be contacted.