CORAT Africa is a Pan African
Christian Organization based in Nairobi whose core business is Leadership
Development, Management Training, Consultancy and Research services to Churches
and Church related organizations in Africa.
CORAT Africa seeks to recruit the
following:Position: Housekeeper
Department: Housekeeping
Reports To: Hospitality Manager
Supervises: All
staff of housekeeping
Job Summary:
The Housekeeper directs and maintains the
housekeeping Department, in accordance with the set policies, standards and
guidelines.
- Establish and implement standard operating
procedures. Constantly compares staff performance to standards. - Determines dept. priorities & goals and
communicates them to all. - Monitors all expenses prepare accurate cost
comparisons for all major purchases. - Directs the set–up of and monitors all dept.
records. - Ensures communication with other section heads
is open and productive. - Spot checks rooms for standard placement of
all amenities. - Ensures the quick and correct handling of
guest requests. - Ensure that all guest complaints are handled
efficiently and politely. - Ensures safe working habits.
- Regularly checks machinery operation, cords,
plugs, etc. - Convene daily departmental briefing.
- Motivates employees, seek out employees
concerns and offers assistance. - Personally conducts training as required and
on a regular basis. - Is personally committed to hotel vision,
mission and values, and practices visible management - Smooth running of the cleaning process in the
rooms department - Selection, employment, supervision and control
of employees of the housekeeping department including laundry, guest
rooms, and public areas - Personnel planning on the basis of staffing
guides established by management in accordance with the budget. - Regular supervision of the established working
methods. - Planning of the linen requirement, guest
supplies and cleaning supplies for the rooms department - Planning of the equipment required in
housekeeping - Determining the daily, weekly, and monthly
cleaning schedules for the entire rooms department. - Cleaning and control of occupied rooms and
departure rooms, public areas such as lobby, restaurants and public wash
rooms.
Qualifications and Skills
- Aged 30 – 40years.
- Holders of a certificate in housekeeping and
laundry from Kenya Utalii College or any other internationally recognized
hotel training institution. - Have not less ten (10) years’ experience, 5
years of which must be in a similar position in charge of a busy
housekeeping department in a 3 or 4 star hotel. - Extensive knowledge of housekeeping services,
including a solid understanding of effective cleaning methods, equipment,
and chemical use. - Should have basic knowledge of housekeeping
expenses and budgets. - Computer literacy a must.
- KCSE grade C- or above
Interested and qualified candidates
should forward their applications enclosing copies of their academic and
professional certificates and a detailed C.V. with contact addresses, email and
telephones of three referees.
CORAT Africa
P.O. Box 42493 – 00100
Nairobi, Kenya
Email: corat@coratafrica.com
Submit your application not later than 1st Feb, 2016.
Only short listed candidates will be contacted.
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