Position: Retail Administrator – Oil & Gas
Reports to:
Retail Manager
Job Purpose: To provide administrative support to Retail
Department and act as communication focal points with internal and external
parties.
Principal Accountabilities:
- Provide support required by the Retail Team to
achieve targets. - Interface with Customer Service Department to
follow up and close Retailer/Customers queries by ensuring all complaints
are forwarded to the respective TMs and the Sales Manager and follow up
until completion. - To organize and manage business meetings,
conferences, seminars, workshops and away days as required. - Responsible for researching venue and
negotiating prices, monitoring and managing related costs. - Sending out letters/circulars to all retailers
as need arises - Secure Visas for staff travelling out of the
country and send invitation letters to visitors visiting the Department to
enable them secure entry visas to Kenya. Arrange accommodation and
transfers for all visitors - JDE- receive all orders in the system for the
department per instructions from originators - Update inventory of all the records in
My-Custody while offering guidelines on classification and storage, whilst
separating records for Archiving and Disposal in liaison with the Records
Manager. - Keep all files up to date for easy retrieval
of documents - Purchasing of Department and Retailers
stationery whilst keeping within budget - Co-ordinate and attend monthly Wing HSSE
meeting and induct all visitors to the wing on safety and evacuation
procedure - Manage Retail Manager’s Calendar.
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