Co-operative Bank Head Bancassurance Job in Kenya

Head Bancassurance

Are you a leader as far as the insurance business is concerned, with extensive experience in driving insurance business as well as a proven ability to deliver exceptional results and with good grasp of the insurance industry?

Are you self-driven, passionate, creative, goal-driven and enthusiastic about providing insurance solutions, services and products to customers with an aim of meeting their business needs? Then this is an opportunity that you should consider.

If you are looking for an employer who promotes individual excellence and mutual respect in a team-driven culture with a key focus on social empowerment, then The Co-operative Bank of Kenya, “The Kingdom Bank” is the place for those looking to new horizons.

 

Reporting to the Head – Retail Banking Department, the role holder will be responsible for driving bancassurance business, defining the new products strategy, developing new products in response to demands from different customer segments and giving support to Relationship Managers in driving product sales as well as Lead the Head Office team in policies and offer advisory on insurance matters.

The Role
 

Specifically, the successful jobholder will be required to:

• Develop Bancassurance business sales, marketing plans, and strategies as well as oversee the implementation of the same while ensuring growth of the bancassurance business within the Bank through retail and corporate customers.


• Develop a good working relationship with all Bank departments, work very closely with internal departmental heads, relationship managers & credit analysts to generate insurance business and leads through their customers, to ensure exploitation of bancassurance potential within, and also act as the communicator between the Agency and the Bank departments on matters pertaining to insurance matters. This will also involve co-ordination of branch & departmental visits & regional meetings.


• Manage relationships for corporate, SME clients & affinity business partners, organize for meetings, presentations, and review meetings with identified customers and Offer support to Relationship Managers (RMs) preparing to meet clients by providing relevant information and having product specialist accompany the RMs.


• Generate monthly management reports pertaining to bancassurance business, the merits of the business influence on the Bank and any opportunities & challenges that have been identified.


• Develop the branch network & bancassurance officers’ annual stretch targets and make continuous follow-ups with the branches to ensure that they are performing as per their set targets and monitor and ensure renewal of all Corporate, SME & retail business in the Bank’s books at a target of 90%.


• Create tutorial material concerning portfolio that will be used in training the Agency staff as well as staff from other departments, these materials will also be used to train clients as necessary and ensure product development initiatives are fully implemented and cascaded to the branch officers.


• Promote business growth by ensuring hassle-free business processes for our customers to boost their retention and achieve operational excellence in all aspects of procedures and processes undertaken to ensure satisfactory audit as well as ensure compliance with operations risk & rigor requirements while ensuring that the company does not incur any costs related to non-compliance, penalties and clients counter claims.


• Ensure that branch officers are fully complying with the laid down processes and procedures in underwriting claims; follow the Retail end to end account opening & closure processes ensuring new accounts meet the minimum standards.


• Adhere to cost management initiatives aimed at ensuring the subsidiary and the Bank meet the desirable cost to income ratio and continuously make recommendations on cost management initiatives.


• Manage relationships with insurance companies to secure the best terms for the Agency’s customers and where need be, manage relationships with other external experts in addition to the counterparts at the insurance company, loss adjusters and lawyers.


• Provide clear direction of the Co-op Bank’s objectives by translating business performance objectives and measures into clear, concise communication and actively promote the interests of the Co-op Bank Group with all stakeholders through effective relationship management.


• Ensure compliance with Insurance Regulatory Authority requirements and with CBK guidelines on incidental business and actively manage compliance risks and advise on any developments in the industry.

Desired Skills and Experience

• A Business related Bachelor’s degree and a Diploma in Insurance or an Associate of Certified Institute of Insurance.


• A Minimum of 5 years’ working experience as an Insurance Business Manager or as a Bancassurance Manager in a corporate organization, with wide experience in general, life & medical underwriting with a reputable insurance company.


• Innovative, with prior experience in product development. Has wide knowledge of the insurance industry and understands the Insurance Regulatory Authority requirements.


• Excellent relationship management skills and business closure techniques.


• Strong communication skills both in person and in writing with excellent presentation skills.


• Strong organizational skills with an ability to manage competing client demands.


• Articulate, with strong interpersonal skills, analytical and professional with an enthusiastic attitude and focus on results.


• A high aptitude and comfort level with technical environments.


• Ability to work in a highly demanding environment and able to meet aggressive deadlines.

​How to Apply:

 
If you are confident that you fit the role and person profile and you are keen to add value to your career then please forward your application enclosing detailed Curriculum Vitae to jobs@co-opbank.co.ke indicating the job reference number HB/RBB/2016 by Friday 15th April, 2016.

 

We are an equal opportunity employer.