Startimes Media IT Maintenance Assistant Job in Nairobi, Kenya

Startimes Media Kenya

Job Title: IT Maintenance Assistant

Reports To: IT Manager

Location: Nairobi

Number of Positions: 1

Context: Pay-Tv Environment

Level: Entry Level

Duties and Responsibilities

• Ready to work on night shift or early morning shift even weekends


• Monitoring and maintenance of the StarTimes Servers and network.


• In charge of Call Center computers (hardware and software).


• Call Center Support


• Compiling everyday Call Center Reports


• Installation and setup of new computers within the office and also in StarTimes outlet shops(in Nairobi and outside Nairobi)


• Support the office network, printers and computers


• StarTimes system support to all persons using the system.


• Training to call center agents, shops agents etc.


• Sending of SMS as applied for by all departments.


• Monitoring and support of the network both VPN links and internet link


• Updating of the website on a whenever asked to do so.


• Inspection and monitoring of the Server room as well as the VPNs all over the country.


• And any other work given  by the supervisor/management

Skills and Competencies:

• Master Cisco equipment knowledge and configuration.


• Master Windows/Linux Common system architecture, know how to install OS in Windows


• Understand  MYSQL, Oracle or other common database configuration and management, proficient in SQL language


• Understand the Linux/Unix operating system


• Can work carefully, meticulously and with dedication, can work under high pressure and  in a shift system


• Should be honest and of high integrity


• Good communications with others.


• Work positive, Think positive, willing to learn more, willing to work under pressure.

Education / Experience:

• University Degree/College Diploma in information technology or a related discipline is required


• Understand the DTT&DTH industry better


• Entry level position so ages restricted to below 30 years

Note: Qualified candidates should send their application letters and CV’s quoting relevant skills and experience to hr.kenya@startimes.co.ke

Interviews will be done on a rolling basis until the position is filled. 

Only shortlisted candidates will be contacted.