CFAO is a key player in mobility, healthcare, consumer goods, infrastructure and energy. Its distribution network comprises 158 subsidiaries and is the largest on the African continent. As a preferred partner to leading international brands, the Group covers the entire value chain, drawing on nearly 170 years of hands-on experience and local expertise.
Division: Agribusiness
Department: Agri Mechanization
Section: Aftersales-Parts
Reports to: Parts Supervisor
JOB PURPOSE
This role is responsible for parts inventory and warehousing management for business growth and profitability of the division
MAIN RESPONSIBILITIES OF THE JOB
Operational Responsibilities
- Parts demand analysis and preparation of suggested orders
- Ordering of parts and follow up with suppliers for reduced lead-times
- Receiving and Binning of parts
- Arrange and bin parts in respective bins
- Dispatch of parts to customers
- Undertake daily perpetual stock take and provide explanations for any variances as per SOP
- Analyse voice of customer so as to address concerns for enhanced customer satisfaction and retention
- Participate in the annual stock take and promptly provide explanations for any variances as per SOP
- Preparing management reports
- Strict adherence to SOPs and 5S standards in the warehouse
- Undertake parts price surveys and comparison with competitors
- Analyse aged stocks and prepare proposals for disposal
- Manage disposal of any scraped parts in accordance with SOP
- Support counter/workshop and field parts sales teams
KNOWLEDGE, SKILLS AND EXPERIENCE
- Bachelor’s degree in Engineering, Supply Chain Management or business
- Minimum level of experience required to perform effectively in the role
- 2 year of working experience in parts management
- Excellent computer, analytical and communication skills
WORKING RELATIONSHIPS
- Internal customers
- Parts department
- Sales Department
- Service department
- Corporate / Finance
- External Customers
- Dealers
- Customers
- Stockists
- OEM suppliers
COMPETENCIES
Technical
- Automobile or Agri mechanization parts knowledge
- Computer literacy
- Professional standards
- Functional
- Communication skills
- Report writing skills
- Presentation skills
- Analytical Skills
Behavioral
- Innovation– Ability to come up with new and better ways of working to improve efficiency and effectiveness
- Time management –Ability to use time effectively and efficiently Drive for results– Aware of their roles and responsibilities for meeting and exceeding their targets
- Interpersonal skills– Ability to build rapport and constructive and effective relationships with colleagues and customers
- Customer focus– Establishes ad maintains effective relationship with both internal and external customers to gain trust and respect
- Ethics and Values– Adheres to an appropriate and effective set of core values and beliefs as aligned with CFAO Kenya values
- Integrity and trust– Trusted individual who can present the unvarnished truth in an appropriate and helpful manner, keeps confidence, admits mistakes, doesn’t misrepresent themselves for personal gain
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