EN – Bartender
Job Description
Bartender
- Will be responsible to mix drinks and control the beverage
stock as per guidelines, have full knowledge of the beverage menus being
offered at the banquet and mostly follow procedures and service standards.
What is in it for you:
- Employee benefit card offering discounted rates in Accor
worldwide - Learning programs through our Academies and the opportunity
to earn qualifications while you work - Opportunity to develop your talent and grow within your
property and across the world - Ability to make a difference in the local community through
our Corporate Social Responsibility activities, like Planet 21
What you will be doing:
- To assume responsibility for the smooth running of the Bar,
ensuring the complete set up of the bar before and breakdown after
service. - To focus on guest satisfaction and engage and interact with
guests. - To have good working knowledge of all items, including wines,
Champagnes, cocktails, beverages and bar food in the Bar and to be able to
make appropriate recommendations. - To have full responsibility for the correct input of all
information into the Micros system ensuring that all special requests are
clearly communicated to the relevant parties. - To ensure that drinks served to guests are recorded
correctly, with the name of the reservation used on the check. - Responsible for the safe delivery of all beverage and food to
the guest ensuring that all guests’ needs are catered for at all times. - Responsible for the upkeep of standards of service at all
times including all items used during service. - To have the ability to handle all payment methods correctly.
All cash collected during service to be handed to the appropriate person
at the end of the shift. - To comply with Health and Safety legislation, reporting any
accidents and acting responsibly in cases of emergency, attending the
appropriate fire safety or hygiene training courses when necessary. - To participate in training programmes, attend service
meetings and to be open and receptive in embracing and implementing new
concepts. - Approach all encounters with guests and employees in a
friendly, service-oriented manner. - Maintain regular attendance in compliance with Fairmont
Standards, as required by scheduling which will vary according to the
needs of the hotel. - Maintain high standards of personal appearance and grooming,
which include wearing the proper uniform and name tag while working. - Comply at all times with Fairmont standards and regulations
to encourage safe and efficient hotel operations. - Complete all sidework and cleaning duties as described in the
Standard Operating Procedures. - Have full knowledge of entire menu, as well as daily
specials, desserts, etc. - Provide attentive service, focusing on guests needs.
- Receive payment for food and beverage provided and provide
change and receipt to guests. - Keep an accurate record of all checks and balances to be
presented in a daily report including cash deposits. - Make coffee, espresso and tea.
Qualifications
Your experience and skills
include:
- Minimum 1 year experience in Food and Beverage preferably at
a luxury property - An operational knowledge and proficiency in Point of Sale
System an asset - Excellent written/verbal communication and interpersonal
skills - Good wine knowledge helpful as well as liquors.
- Strong guest service orientation
- Able to balance a variety of conflicting priorities while
providing guest service.
How To Apply
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