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Job Title: Manager, Human Resources
Reports to: Systems Coordinator
Direct Reports: Junior Officer HR, Office Assistant
Job Location: Nairobi (Candidates must be legally entitled to work in Kenya at the time of application - National Position)
Contract Details: Fixed Term, Twelve (12) Months Contract (Renewal subject to avaliability of funding and performance)
Job Summary
The Job holder will be responsible for all aspects of Human Resources. S/he will lead in the development and implementation of HR policies and best practices and support management in staff management in full compliance with the labour law.
Main Duties and Responsibilities
HR Policies, Procedures and Adherence to Best Practice:
- Lead in developing a HR strategy, aligned with the country strategic plan, that places staff development and welfare at the core of our employee engagement
- Develop and implement strategies to deliver on key organizational objectives such as having better diversity, equality, inclusion, a value based organizational culture
- In liaison with the Systems Coordinator, advise management on emerging trends in HR best practices and how these could be adapted to the Concern Kenya context
- Responsible for ensuring that all HR policies and procedures are compliant with Kenya labour law and aligned to HR best practices
- Responsible for the development and implementation of fair and consistent application of legal requirements and HR policies & procedures
Recruitment, Selection, Placement, Retention
- Review all job descriptions to ensure that they are appropriate for the grade and consistent across similar roles by sector and location
- Ensure that a transparent, timely, effective and efficient recruitment process is in place, that attracts, recruits and retains people who are the right fit for the organisation
- Longlist and conduct interviews for higher grade positions
- Coordinate pre-employment reference and medical checks, vetting job offers, contracts, probationary reviews and correspondence
- Develop and implement a comprehensive induction process for new employees and for their management and support during probation and through their employment
- In line with the Concern Talent Management Strategy, design and initiate retention and succession plans that ensure the continuous availability of internal candidates to have the potential to fill vacancies within the supervisory and management grades.
Reward & Benefits Administration
- Lead in salary surveys and analyzing data to inform reviews of salaries and benefits packages to ensure that we are competitive so that we attract and retain staff
- Oversee the administration of staff benefits (medical, life and accident cover, pension etc.)
- Oversee national staff payroll processing including timely processing of all statutory payments
- HR budget preparation, analysis, administration and monitoring of expenditure.
Learning, Training & Development
- Create and implement learning and development programmes and initiatives that support staff and managers in objective setting, institutionalise constructive feedback mechanisms
- Support management in conducting effective performance development reviews, in developing improvements plans for career and professional growth and development
- Develop an annual training and development plan and, with management, prioritise needs
- Train, coach, mentor and appraise direct reports and all staff, as appropriate, to optimize their potential
- Evaluate and report on learning and development programs and their effectiveness and submit proposals for their improvement, as necessary.
Staff Relations
- Provide support to managers on employee relations and performance management, ensuring that all matters are dealt with in a fair and consistent manner. This may include grievance/conflict handling, conducting investigations, overseeing disciplinary procedures
- Develop coordinated and consistent approaches that strengthen staff representation mechanisms for staff engagement
- Advise on appropriate actions for prevention and response to legal issues and coordinate actions with our legal advisors
- Be the champion for the Concern Kenya Safeguarding agenda
- Keep staff up to date on their terms and conditions of employment
Staff Separation
- Monitor contract expiry dates and advise Line Managers for further direction and action
- Ensure that all contract terminations are appropriately documented and all monies owed are paid to the exiting staff member
- Conduction and analyzing exit interviews and making recommendations for organizational improvement.
Documentation, Reporting and Representation
- Manage HR Information System
- Review the HR database and files on a regular basis to ensure that they are maintained to an acceptable standard, kept up to date and that any issues identified are addressed
- Prepare periodic performance and progress reports
- Represent Concern and serve on committees/teams/task forces, as appropriate
- Respond to employee related queries and prepare staff communications, as needed
- Process and track Nairobi based expatriates’ visas, permits and passes
Others
- Adhere to and promote the standards outlined in the Concern Code of Conduct and associated policies to their team, beneficiaries, and be committed to providing a safe working environment
- Participating and contributing towards Concern’s emergency response, as and when necessary
- Take all possible measure to meet Core Humanitarian Standards (CHS)
- Any other duties as assigned by the Line Manager
Person Specification
Minimum Education, Qualifications & Experience Required:
- Bachelors’ degree in Human Resources Management, Business Administration, Organisation Development or related field
- Professional Certification in Human Resource Management
- At least five (5) years’ experience in a similar role. International NGO experience is an added advantage.
- Computer skills, including Microsoft Office applications (MS Word, Excel, PowerPoint)
Preference will be given to candidates who possess the following:
- Excellent people management, analytical, problem solving, negotiation and interpersonal skills
- Demonstrated ability to work effectively in an individual capacity and as part of a team and an ability to multi-task
- Confidentiality, accountability, integrity and ability to handle sensitive situations
- Fluent in both spoken and written English and Kiswahili
Competencies required:
- Excellent coordination, interpersonal and communication, skills
- Attention to detail, confidentiality, integrity and ability to handle sensitive situations and a team player
Safeguarding at Concern: Code of Conduct and its Associated Policies
Concern has an organisational Code of Conduct (CCoC) with three Associated Policies; the Programme Participant Protection Policy (P4), the Child Safeguarding Policy and the Anti-Trafficking in Persons Policy. These have been developed to ensure the maximum protection of programme participants from exploitation, and to clarify the responsibilities of Concern staff, consultants, visitors to the programme and partner organisation, and the standards of behaviour expected of them. In this context, staff have a responsibility to the organisation to strive for, and maintain, the highest standards in the day-to-day conduct in their workplace in accordance with Concern’s core values and mission. Any candidate offered a consultancy opportunity with Concern Worldwide will be expected to sign the Concern Code of Conduct and Associated Policies as an appendix to their consultancy contract. By signing the Concern Code of Conduct, candidates acknowledge that they have understood the content of both the Concern Code of Conduct and the Associated Policies and agree to conduct themselves in accordance with the provisions of these policies. Additionally, Concern is committed to the safeguarding and protection of vulnerable adults and children in our work. We will do everything possible to ensure that only those who are suitable to do consultancy work or volunteer with vulnerable adults and children are recruited by us for such roles. Subsequently, being hired as a consultant with Concern is subject to a range of vetting checks, including criminal background checking.
Concern’ is the trading name of ‘Concern Worldwide’, a company limited by guarantee, registered number 39647; registered charity number CHY 5745, registered in Ireland, registered address is 52-55 Lower Camden Street, Dublin 2, Ireland. Follow Concern online: www.concern.net
How to apply
Interested candidates, who meet the above requirements, should send a detailed CV with three referees and Cover Letter Only to nairobi.hr@concern.net with the subject of the email as 'Manager Human Resources’ on or before Wenesday 6th September 2023. Only short-listed candidates will be contacted for interview.
Concern Worldwide is an equal opportunity employer and does not charge a fee at any stage of the recruitment process (for application, written test, interview, training, medical examination etc.) nor act through recruitment agents. This is applicable for all opportunities including staff and interns.
Your Personal Data
During this job application, you will provide Concern with your personal data. Concern takes its responsibilities towards this personal data very seriously and is committed to complying with all relevant data protection legislation.
Concern receives a substantial amount of funding from external donors each year. Increasingly donors are introducing requirements whereby future funding is conditional on ensuring that the name of any employee or volunteer (existing or new), does not appear on terrorism lists generated by the European Union (List of person, groups and entities to which Regulation (EC No. 2580/2001 applies), the US Government (Office of Foreign Assets Control list of specially designated Nationals and Blocked Persons) and the United Nations (Consolidated List). Any offer of employment (either paid or voluntary) with Concern Worldwide will only be made following a successful clearance check being conducted on the applicant and such checks may be updated periodically during the course of the period of employment.
By submitting a formal application for paid or voluntary employment to Concern, you agree to Concern carrying out a clearance check as outlined above and that Concern will not proceed to recruit you should your name appear on any of the aforementioned lists
In certain circumstances, donors may request that personal data relating to employees to work on the activities that they fund be provided directly to them - so that they can perform their own counter terrorism checks. This may involve transferring some basic personal data outside the EEA. It will be a condition of your employment contract that Concern be allowed to share this information with institutional donors for these purposes.
For additional information please consult our website or contact the Human Resource Division in our Head Office.
You have certain rights under data protection legislation. For more information on how to exercise those rights please visit www.concern.net/about/privacy
Please only apply for this position if you are satisfied with the proposed processing of your personal data as outlined above.
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