A premium hotel located in Nairobi is urgently seeking a dynamic, qualified individual to fill the following positions:
Position: Restaurant Manager
Reporting To: General Manager
Responsibilities
Quickly resolve customer complaints about food quality or service Direct the cleaning of dining areas to maintain high hygiene standards Monitor purchases and actions of staff and customers to ensure that health and safety standards and liquor regulations are obeyed Arrange for and oversee maintenance & repair of Restaurant equipment &other services Maintain relationships with customers &staff and liaising with Health InspectorsMake decisions & solve problems concerning menus and staff in collaboration with the necessary departments Get information from customers, employees, and inventory recordsMonitor the work and activities of staff Communicate with customers, Sales and Marketing Department and suppliers Taking responsibility for the business performance of the restaurantAnalyzing and planning restaurant sales levels and profitability Organizing marketing activities, such as promotional events and discount schemes in collaboration with other relevant departments Preparing reports at the end of the shift/week, including staff control, food control and sales Creating and executing plans for department sales, profit and staff development Setting budgets and/or agreeing them with senior management Coordinating the entire operation of the restaurant during scheduled shifts; Managing staff and providing them with feedback; Quickly responding to customer complaints; Ensuring efficiency of serviceEnsuring that all employees adhere to the company’s uniform standards; Meeting and greeting customers and organizing table reservations; Advising customers on menu and wine choice; Participating in the processes of recruiting, training and motivating of staff Maintaining high standards of quality control, hygiene, and health and safety; Checking stock levels and ordering supplies; Preparing cash drawers and providing petty cash as required; Helping in any area of the restaurant when circumstances dictate. Degree/Diploma in Hotel Management/Hospitality or Food ServiceMinimum 5 years experience in food service Position: Barman
Reporting To: F&B Manager
Responsibilities
At least 2 years experience in a similar positionPositive attitude Fluent in both English & KiswahiliAvailable to start immediatelyAn attractive remuneration package is offered for the successful candidate.
Interested candidates should send their CVs to the following email address:
chrismugwere@yahoo.com
Applications shall be considered on a “first come, first served” basis.
Only shortlisted candidates shall be contacted.
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