General Manager and Head Chef Jobs in Garissa 5 Star Hotel

Our client, one of the fastest -growing hotel groups in Kenya has come up with a 5-star hotel in Garissa. The hotel now has excellent career opportunities available. To strengthen its management team, they would wish to fill the following positions urgently:-

General Manager
Job Ref. G-GM-001

Position scope

Responsible for managing the safety and security of the Hotel property, guests and staff during the night; delivering outstanding customer service; maintaining consistent standards of service and ensuring guest satisfaction while creating a work environment that supports organizational values; and contributing to the profitability of the Hotel through the operation of effective cost controls and stock monitoring.

Key Responsibilities

Manage the day to day hotel operations, ensuring delivery of exceptional guest service from each department;Proactively plan to ensure each departments preparedness based on an awareness of business in the Hotel;Ensure prompt resolution of customer complaints;Ensure all costs are controlled without compromising standards and service delivery.Ensure awareness and compliance with all Health & Safety work practices;Ensure support of the hotels core values (Patrons, People, Product and Profit) at all times;Plan and organize accommodation, catering and other hotel services;Manage budgets and financial plans and control expenditure; andProvide overall leadership, guidance and direction to the hotel management team.Qualifications, Skills and experience
A first degree from a recognized university;A diploma in Hotel management;A minimum of 5 years experience in a similar position;Must be courteous and focused on providing a consistently high standard of customer service;Must be standards driven and detail-orientated with the ability to organize and plan ahead;Must have the ability to lead, multi-task, and make sound decisions in fast-paced environment; andMust possess excellent communication and interpersonal skills.Head Chef/Executive Chef
Job Ref. G-HC-002

Position scope

Responsible for managing all aspects of the kitchen, including coordinating the activities and training for all chefs, cooks, and kitchen personnel to ensure a safe, efficient and profitable service; Maximize the profitability of the Kitchen operation through effective cost controls; Maintain consistent standards of service, ensuring customer satisfaction while creating a work environment that supports the organizational values.

Key Responsibilities

Manage, supervise, and participate in the preparation of food for all food & beverage outlets;Ensure that all food is produced in a timely and efficient manner and meets the highest standards of taste, quality and presentation;Assist with developing new menus based on food trends, regional tastes and client request;Track food costs and assist in the development of departmental budgets;Ensure implementation of effective cost controls without compromising standards of service;Ensure adequate resource planning and effective recruitment of kitchen team members;Set and review departmental objectives and provide performance feedback through appraisal process and job chats;Ensure awareness and compliance with all Health & Safety work practices; andEnsure support of the organizational core values (Patrons, People, Product and Profit) at all times.Qualifications, Skills and experience
A diploma in catering/Food and beverage from a recognized institution;Minimum of 5 years previous experience in a similar role and demonstrated business / industry awareness;Must have previous experience developing budgets and forecasts and managing food costs;Must be courteous and focused on providing a consistently high standard of customer service;Must be standards driven and detail-orientated with the ability to organize and plan ahead;Must have the ability to lead, multi-task, and make sound decisions in fast-paced environmentCandidates who meet the above requirements should submit their applications together with a detailed CV (indicating current and expected remuneration), academic certificates and testimonials on or before 9th December, 2010 to the address below.

DN.A/790
P.O Box 49010-00100,
Nairobi

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