Customer Facing Manager Job in Kenya

Customer Facing Manager - Supply Chain (East Africa Region)
Our Client is the world's leading Multinational Company dealing in the manufacturing of consumer based products with over 16 countries within the East African region.
In keeping with their current business needs, they have a vacancy for the position of Customer Facing Manager reporting directly to the Regional Customer Service & Distribution Manager.
The job holder will be expected to drive innovative and sustainable supply chain solutions, to accelerate commercial success for company and the Customer, that deliver a distinct competitive advantage relative to their key industry rivals by optimising cost to serve and maximizing product availability.
Key Responsibilities will be to;Deliver Supply Chain value creation for the company and the Customer by understanding Customer KPIs, agree targets with the Customer, and report regularly against these targets and raise awareness of the Customer's Supply Chain and its alignment to company’s Supply Chain;Drive cross functional alignment in partnership with Sales and across Supply Chain, define and lead a common customer strategy and be the coordinator of multi-functional teams from concept creation to final delivery;Work with Sales team to define joint improvement plans with Customers to enhance the company's "ability to win", supported by Customer Facing methodology;Be a Supply Chain ambassador for the company and the Customer to drive success of On Shelf Availability and highlight the business opportunities for both the company and the Customer, in creating competitive gaps through supply chain value creation;Focus collaboration on the top customers jointly identified with Sales;Drive all other Supply Chain Customer efficiency initiatives e.g. Collaborative Planning, CO2 & Sustainability etc. and represent the company at trade Supply Chain bodies.The ideal candidate should possess the following minimum skills and competencies;Honors degree from a recognized university, preferably in the areas of Business Administration, Bachelor of Commerce procurement and Supply Chain;Minimum 3 years’ management experience in Supply Chain/ Sales;Experience leading projects and initiatives in supply chain/ customer sales;Experience in collaborative business projects with the Trade (Retailer, Distributors etc) and Marketing/ Sales;Good understanding of customer’s business models and commercial impact of Supply Chain/ Logistics options and decisions;Ability to thrive in a network organization.Organization & Planning SkillsCommunication SkillsAnalytical/Research SkillsTime management skillsProblem SolvingTeam Building SkillsInterpersonal AbilitiesMulticultural SensitivityProblem-Solving
To apply for this position send your CV to mycv@myjobseye.com  quoting the position in the subject line and preferred location. Kindly also mention your current/ last salary and benefits. Only shortlisted candidates will be contacted