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Primarily to take care of the Desktops, Peripherals support Installing and configuring computer hardware operating systems and applications;Monitoring and maintaining computer systems and networks;Talking to staff/clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues;Troubleshooting system and network problems and diagnosing and solving hardware/software faults;Replacing parts as required;Providing support, including procedural documentation and relevant reports:Following diagrams and written instructions to repair a fault or set up a system;Supporting the roll-out of new applications;Setting up new users' accounts and profiles and dealing with password issues;Responding within agreed time limits to call-outs;Working continuously on a task until completion (or referral to third parties, if appropriate);Prioritising and managing many open cases at one time;Rapidly establishing a good working relationship with customers and other professionals, e.g., software developers;Testing and evaluating new technology;Has Good knowledge on HP Desktops, Laptops, Printers/Scanners Has sound knowledge on Microsoft Desktop platforms Has first level support skills on the Server OS platforms Possess Knowledge and basic skills on HP server platformsPossess good communication skillsProblem-solving and analytical abilityMotivated self-starter, comfortable in fast-paced environmentIf you believe you qualify for this position, please send your CV and details of your current and expected remuneration to recruit@humantalentrecruit.com
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