Wireless Networking Specialist

Role:

The Wireless Networking Specialist shall be responsible for the end-to-end delivery of the design, implementation and support of our client's LAN portfolio (which includes Aerohive, Cisco and Juniper products) including:

·         Working with the Presales Consultant to define customer requirements, providing the specific skills and knowledge required to produce an optimised solution which may include performing or supervising predictive or on-site wireless surveys etc. using industry-standard tools (Ekahau, OmniPeek)

·         The implementation of the WLAN element of a project, where necessary working with peers to deliver an end-to-end solution which may include wired data, voice or other security components. Implementation may include:

o   Physical installation of access points or other equipment as required

o   Installation of software (e.g. management software)

o   Configuration of the WLAN solution, working with peers or the customer where necessary, including AAA mechanisms and security configurations

·         The support of WLAN solutions, which may include:

o   Troubleshooting and identifying product software issues, implementation of short-term workarounds as necessary and escalating software bugs to the vendor for provision of a fix

o   Troubleshooting and resolving back-end issues, for example authentication issues, DHCP/DNS issues, application-layer issues

o   Troubleshooting and resolving RF issues, for example environmental issues, client issues, external interference

o   From time-to-time, the handling of support escalations for critical customer outages outside of normal business hours

The successful candidate must have all of the following:

·         Recent experience of installing, configuring and supporting Enterprise Wireless (802.11) Network Solutions from one or more of the following vendors:

o   Aerohive

o   Alcatel

o   Aruba

o   Cisco

o   HP

o   Meraki

o   Meru

o   Motorola

o   Ruckus

o   Trapeze/Juniper

o   Xirrus

·         Excellent customer-facing skills

·         Commercial awareness

The successful candidate would ideally have one or more of the following:

·         Specific knowledge and experience of the Aerohive product set

·         Experience of performing predictive and on-site wireless site surveys using Ekahau software

·         Experience of RF troubleshooting using OmniPeek software

·         Knowledge of Enterprise VoIP solutions, ideally from Avaya and/or ShoreTel

·         Knowledge of wired (LAN) solutions, including layer 2/layer 3 switching, dynamic routing, ACLs and filtering, multicast – knowledge of Nortel/Avaya products an advantage but not essential

·         Knowledge of security solutions, including stateful firewalling, IDS/IPS and client security (NAC) solutions

·         Knowledge of Microsoft AAA components (IAS/NPS and Active Directory) and other AAA components (e.g. two-factor authentication solutions, “guest” ticketing systems such as Amigopod)

Salary is negotiable but would include car allowance and bonus.

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