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Department: Sales and Marketing
To consistently provide excellent customer service to accounts, as well as represent client needs and goals within the organization to ensure quality. In addition, build relationships with clients to encourage new and repeat business opportunities.
Enhance market coverage in the assigned area. Sell and service corporate customers requirements in customer’s full range of products Manage full process of the sales from cold calling, presenting, negotiating and closing deals Process and manage paperwork and correspondence related to all accounts. Ensure orders are invoiced and processed Providing training to new entrants Responsible for customer relationships and meeting clients’ expectations. Provide regular two-way communication between the client and company, to provide strong representation and set proper client expectations. Understand company capabilities, products and services, and effectively communicate all offerings to the client. Collect all outstanding payments with the allocated accounts. Regularly visit accounts regularly to ensure sustenance of a good relationship. Ensure that client issues are dealt with in an efficient manner, informing the Director of any problems that may arise. Any other duties as assigned by the management.Essential Proven excellent communication skills, written and verbal Excellent computer skills, including word-processing, email, internet, spreadsheets Strong networking and interpersonal skills Ability to prioritize workload proven ability to achieve sales targetsMinimum diploma in Business Administration (Sales & Marketing option) A diploma/ Certificate in customer service will be an added advantage A least 2yrs experience in a similar position. Experience in a recognized telecommunication company firm will be an added advantage Between 28-35yrsThose fulfilling the requirements of the positions should email their application together with a detailed CV, indicating your availability via email to dafina@wananchi.com on the Subject line clearly indicate the position you are applying for. Recruitment is on-going until the position is filled.
Disclaimer: Candidates who do not meet the minimum requirements stated above need not apply.
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