[Full-time] I.T Solutions Manager at Studio Twenty Two Agencies(Abela) Ltd

Our client based in Nairobi needs an I.T Solutions Manager.

QUALIFICATIONS
Academic Qualifications
- Bachelors Degree in Business Information Technology / Telecommunication and Information Technology / Computer Engineering / Computer science or a Higher National Diploma in Information Technology or a Minimum 3 years’ Information technology industry experience.
- Extensive certification in Professional Information Technology courses

RESPONSIBILITIES
(Major responsibilities and target accomplishments expected of the position including the typical problems encountered in carrying out the responsibilities.)
1. Manage information technology and computer systems
- Plan, organize, direct, control and evaluate the operations of information systems and electronic data processing (EDP) & Management Information Systems (MIS).
- Develop and implement policies and procedures for electronic data processing, Management Information Systems (MIS) and computer systems operations and development
- Meet with managers to discuss system requirements, specifications, costs and timelines
- Participate in the hiring of management information systems personnel and contractors to design, develop, implement, operate and administer computer and telecommunications software, networks and information systems
- Control the computer systems budgets and expenditures
2.Ensure technology is accessible and equipped with current hardware and software
Main Activities
- Troubleshoot hardware, software and network operating system
- Be familiar with all hardware and software
- Be familiar with network operating system
- Provide orientation to new users of existing technology
- Train staff about potential uses of existing technology
- Train staff about new and potential use
- Provide individual training and support on request
- Provide recommendations about accessing information and support
- Maintain current and accurate inventory of technology hardware, software and resources
Monitor and maintain technology to ensure maximum access

Main Activities
- Troubleshoot all technology issues
- Maintain log and/or list of required repairs and maintenance
- Make recommendations about purchase of technology resources
- Research current and potential resources and services
- Provide network access to all staff and students
- Install work stations
- Connect and set up hardware
- Load all required software
- Provide network accounts and passwords as required
- Monitor security of all technology
- Install and maintain Foolproof and passwords
-Input and maintain IP addresses
- Advise staff of security breach and/or change in password or security status
- Ensure installation of lock out programs
- Identify and prepare hardware for disposal when appropriate
- Ensure hardware is stripped and secured before disposal

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