Location: Rwanda
Terms: Permanent
The Organisation
Our client is has a mission to change the face of IT in Africa. With a presence in 21 countries; 17 of which are in Africa this company is looking for innovative, energetic and dedicated candidates to join their expanding team in Rwanda.
We are seeking to fill the following vacancies:
Engineering with Electronics and communication / computer science5+ years telecom environment experienceGood knowledge and experience of Telecom Stacks deployment and operation eg. OSS/ BSS , IN and NetworksCustomer engagement , Customer satisfaction , SLA Management Managing costReviewing and coordination with offshore team and delivering as per qualityManaging vendors interfacing with other teams of Airtel e.g. Network and Technical complianceDefining the processes for daily, weekly, monthly dashboards among customerSSO (Server Support Operations) – Lead System AdministratorB.E (Bachelor Of Engineering, Electronic and communication OR computer science)5-7 years experience handling enterprise IT environmentCan handle complex nature ticketsServes as a escalation point for all issues within a tower(Windows/VMware, Oracle, DB2, Backup & Recovery, SAN storage middleware)Responsible for maintenance and administration , enhancements , following change management policies , report capacity and availability , updation of the ticketing systemTrain and mentor junior administratorsMaintains a roster for shift management and listening with Global team for any technical support and expected to participate in weekly operational meetings, Change management meetingsLead the team from transition to delivery and also work with Project Manager for Infrastructure projects and SI workShould engage in Continuous Improvement Projects or SIPs to improve productivityand SLAs. In Package Implementation space: The incumbent leads and manage complex DBA projects, had expertise in new Oracle developments, technologies, database and application upgrades. Mentors and groom teamEngineering / Advanced Degree / Diploma in IT & Telecommunication (CCNP)Expertise in Day to Day DC activities like Routing, Switches, Port assignment in Vlan, Device mounting - dismounting, Cable redressing, network troubleshooting, Load Balancer management, VPN creation & management, Tacacs management etc. Expertise in Network Auditing and standardisation project in DC & Campus LAN Network. Expert in technical negotiation with customer & service providers / partners. Technical training sessions to associate and support team. Expertise in Bandwidth management (Riverbed, F5, Cisco WAS etc), Network Planning, and implementation of network services. Team management for Planning and commissioning of additional and new infrastructure, new POPs etc based on traffic analysis. Team leading for monitoring performance of all the Core and Edge Routers with proper records and data network technical solution developer for new DC setup & restructuring. Necessary upgrading of Core and Edge network equipments by following specific change management process etc. Providing the support to all Pop CSG Engineers. Configuring BGP on the international and domestic links of customers and upstream providers based on policy using route-maps, filter-lists, weight. Metric etc. Re-engineering internal & external routing for complete redundancy using various routing policy. Network uptime/Latency & SLA calculation. Implementation OF TACACS, Cisco works, ITNM, Solarwinds, CSMARS, MRTG, RADIUS etc network management tools. Implementation of Syslog(Log Capturing ) and KIWI (backup) for Bharti Network . Routing Protocols: OSPF, IGRP, EIGRP, BGP HDLC, PPP, Frame RelaySwitching: Layer2 switching, VLANs, InterVLAN routing, Multi protocol layer switching (MPLS). Remote Access: Asynchronous dial-up, ISDN, Frame Relay, Leased lines. Cisco Inter networking Devices: Basic Cisco Commands of routers & switches, VTP, TCP/IP Routing with RIP and Extreme SwitchesApplication Process:Only Candidates willing to work in Rwanda should apply.
To apply send CVs and cover letter to careers@talentsolutionsmanagement.co.ke by Tuesday, March 26th 2013. Only shortlisted candidates will be contacted.
Please note that applications received after the deadline will not be considered for the position.
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