Job Title: Assistant Franchise Manager
Department: Sales
Reports to: Franchise Manager
Direct Reports: None
Purpose: Assistant franchise manager offers support to franchisees, which ensures the overall success of the organization.
She/he will also ensure successful set up of Extreme Clean Car washes in the Region.
Key Responsibilities
- Ensure that all Franchisees submit the correct required Compliance data each month and on time
- Advice and support Franchisees with all areas of their business including: Store standards, finances and payments, cost control, expansion and selling of their Franchise
- Provide support on any operational issues or difficulties Franchises may have i.e. failed deliveries, IT etc
- Assess new growth opportunities for the franchise. Develop, test and execute incentives that encourage strategic franchise growth that is aligned with the company’s overall brand strategy and vision
- Ensure day to day running of franchises
- Ensure successful set up of extreme clean
- Ensure training is conducted to Extreme Clean Franchisee staff
- Plan, organize and execute successful launches for new franchises
- Prepare weekly reports of pending issues, successes, queries and concerns within the franchises
Technical Skills and Behavioural Attributes
- Excellent communicator
- Multi-tasker and highly organised, able to meet deadlines and manage own time effectively
- Able to build good cross department relations
- Experience in a retail sales driven environment, and preferably with Franchise models
- Ability to discuss sensitive issues with Franchisees
- Experience of leading a team through change programs
- High level Excel skills and experience at reporting and business analysis
- Experience of the control of profit and loss accounts
- Experience of creating and developing strategies/ business plans
- Proven ability to constructively address negative performance of a store or Franchisee, and to drive sales
- Professionally presented
Succession Roles: Head of Projects
How to Apply
e-Mail your CV to CVs to hr@alibhaishariff.co.ke
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