5 Star Hotel Guest Relations Officer Job in Kenya

Our client a 5 Star Hotel is looking to fill the following position:
 

Guest Relations Officer
 

Position Qualification

• KCSE C or above mean grade


• 1- 2 Years experience in a similar position (Internship period is also accepted)


• Certificate in Front Office Operations and customer service from accredited college / university or equivalent


• Front Office techniques and knowledge


• Excellent training Skills


• Fluent in English

 

Position Description:

• Knowledge of the Hotel and its environment.


• Have knowledge of area and tourist opportunity. Local knowledge is a plus.


• Have good secretarial skills and interacts with guests at the highest level.


• Additional language is an added advantage.


• Exceptional customer service skills and professional telephone manner.


• Organized and detail-oriented with the ability to work independently in a fast paced environment.


• Good computer knowledge.


• Interacts with guests and star at the highest level.


• Ability to work calmly and professionally in a busy environment and display initiative.

Please send your CV to hrjob20316@gmail.com by COB 7th April, 2016. 

Kindly include a daytime contact and also 3 valid referees.

NB: We do not charge for interviews or job placements