Hotel Jobs in Kenya

We at

Trianum Hospitality are passionate about hospitality!  We are a consulting

and management firm that was set up with a vision to set up high quality

serviced apartments and boutique hotels in multiple locations across the

country.  

We are currently managing 6 apartment hotels in Kenya, with a total of over 300

rooms and will be opening 2 more properties to its management portfolio by

mid-2016.

We are looking to fill a number of properties.

FO Supervisor (Various

positions)
 

Reporting

to the General Manager this key role is responsible for supervision and control

of all Front of House areas to the standards laid down by the

company.  

The

successful candidate will ensure adherence to policy and procedures regarding

the efficient check-in/check-out of guests promptly and courteously, maintain

high standards of customer service and supervise all front office staff.

To be considered for the role you will have a diploma or degree in hospitality

or front office operations.  Only candidates with at least 2 years of

supervisory or management role in a similar role will be

considered.  

You

have excellent written & spoken English, strong interpersonal and

leadership skills.  You have demonstrable experience in MS Office suite,

HIS (Hotel Information System) and online booking platforms.Central Reservations Agents (Various)
 

You

will be working in a dynamic 24-hour call centre and will be responsible for

high volumes of customer calls and emails, and serving all properties under

management. 

The successful

candidate will ensure that all inbound calls are answered in a professional and

courteous manner, that proper selling techniques are utilized to maximise

sales.  

Central

reservations agents will be responsible for ensuring all reservations are

backed by relevant documents and emails.

The successful candidate must be able type well and must be experienced with

Microsoft Office applications (Word, Excel, Outlook, etc.).  

Prior

experience in a similar role and knowledge of online reservations systems

(booking engines and Synxis) will be a distinct advantage.  

The

candidate should be able to multi-task, have exceptional attention to

detail.  A written assessment to test command of the English language will

be administered. The role will involve shift work.F&B Manager
 

The

manager will be responsible for managing food outlets across the

portfolio.  He is in charge of all aspects of food and beverage operations

onboard, including revenues, budgets, inventories and hygiene.

He/she will be responsilble for the day to day operations of all food &

beverage outlets. You will be responsible for set up of standards of service,

ensure that all the F&B sections are organized, that there are sufficient

staff to perform the required duties.  

You

will also be responsible for proper set up and maintenance of required

operating equipment.  

You

will create and drive promotions and monitor performance against budget.

The successful candidate will have a degree in a relevant area of study as well

as over 5 years experience in F&B management, preferably in an

establishment with various outlets.  

You

have demonstrable experience in managing budgets and have excellent leadership

and communication skills.  

The

candidate will require to multitask and a high degree of attention to detail is

required.

If you possess the necessary qualification and experience, please send a cover

letter indicating your expected remuneration and an updated CV to

hr@trianum.co.ke

The

positions will remain open until filled.