IT Assistant Job in Nairobi, Kenya

International

Medical Corps (IMC) is a global, humanitarian, non profit organization

dedicated to saving lives and relieving suffering through health care training

and relief and development programs.
 

Established

in 1984 by volunteer doctors and nurses, International Medical Corps – Somalia

is a private, voluntary, nonpolitical, nonsectarian organization. 

Its

mission is to improve quality of life through health interventions and related

activities that build local capacity in underserved communities

worldwide. 

By

offering training and health care to local populations and medical and

nutrition assistance to people at highest risk, and with the flexibility to

respond rapidly to emergency situations, International Medical Corps – Somalia

rehabilitates devastated health care systems and helps bring them back to

self-reliance.
 

Job

Title: IT

Assistant 

Location

of Position: Nairobi,

Kenya, with possible travel to Somalia
 

Job

Summary: Provide

day-to-day end IT support to the International Medical Corps Kenya, Somalia and

EARO offices. 

Other

tasks besides end user support are routine maintenance and infrastructure

support.

• Attend
  
  and resolve issues reported through the helpdesk system or E-mail.


• log
  
  all help desk interactions


• Diagnosing
  
  hardware and software problems


• On-call
  
  when needed

• Installing/configuring
  
  new computers/telephone headsets


• Repairing/upgrading
  
  PC hardware, software, scanners and printers


• Maintaining
  
  inventory of equipment and supplies (cables, adapters, etc.)


• Undertake
  
  the day to day operation of backup systems including rotation of backup
  
  tapes.


• Supervise
  
  routine preventative maintenance on IT systems

• Building
  
  and installing cables


• Running
  
  plant cabling


• Researching,
  
  learning, and evaluating new software


• Documenting
  
  systems

• Maintaining
  
  inventory of equipment and supplies (cables, adapters, etc.)


• Perform
  
  daily backups on identified IMC resources and submit the reports to
  
  supervisor


• prepare
  
  activity reports


• Identify
  
  and escalate situations requiring urgent attention


• Maintaining
  
  and control antivirus/antimalware/antispyware processes


• Stay
  
  current with system information, changes and updates

Knowledge,

Skills and Abilities Requirement
 

• Bachelor’s
  
  degree in IT/computer Science


• Minimum
  
  three years hands on experience


• Knowledge
  
  of backup and disaster recovery solutions


• Overall
  
  knowledge of software and hardware firewalls


• Knowledge
  
  of Microsoft Exchange Server 2007/2010


• Working
  
  knowledge of windows server platform


• Basic
  
  network troubleshooting skills

• Ability
  
  to work under pressure with minimal supervision


• Good
  
  Communication skills using speech and writing


• Ability
  
  to work in a multicultural environment.

C.

Required Behavioural Competencies

• Spirit
  
  of service and Integrity


• Principled
  
  Stewardship


• Interested
  
  in Learning and innovation

Key

Working Relationships:
 

• Global
  
  HQ Information IT Support, Somalia/Kenya- Finance office(s), Regional
  
  office and Logistics/Procurement Office, other staff as users

• Internet
  
  service providers


• IT
  
  Contractors


• IT
  
  Vendors

 
IMC is inviting qualified candidates who meet the above requirements to send

cover letter and CV to the following email address:

somaliajobs@InternationalMedicalCorps.org. 

Please

indicate the APPLICATION FOR IT ASSISTANT in the email subject line

clearly. 

Deadline

for applications: 2nd June 2016. 

Only

shortlisted applicants will be contacted for interview.

International Medical Corps is an equal opportunities employer