Duma
Works is recruiting a Housekeeper for
one of our clients in Nairobi.
The
company is one of the best boutique hotels in Nairobi.
Position Summary:Performs routine duties in cleaning and servicing of
guest rooms and baths under supervision of housekeeping supervisor.
The
housekeeper promotes a positive image of the property to guests and must be
pleasant, honest, friendly and should also able to address guest requests and
problems.
Duties
and Responsibilities:
- Enters
and prepares the room for cleaning. - Makes
bed. - Dusts
the room and furniture. - Replenishes
guest-room and bath supplies. - Cleans
the bathroom. - Cleans
the closet. - Vacuums
and racks the carpet. - Checks
and secures the rooms. - Replenish
amenities according to the operational standards. - Deliver
and retrieve items on loan to guests e.g. iron and ironing boards - Ensure
security of guest rooms and privacy of guests - Perform
rotation cleaning duties (e.g. steam clean carpets, spring cleaning, super
cleaning etc.) as required - Cleans
guest bathroom/bed room/floor corridor. - Responsible
for replenishment of guest complimentary water. - Responsible
for the cleanliness and maintenance of his work area. - Responsible
for the Hotel property in the work area. - Attends
to guest calls, guest requests /guest complaints in the area assigned to
him. - Authorize
to enter in guest-rooms for cleaning and providing turn-down services as
per requirement. - Responsible
for following the standard operating procedures. - Responsible
for achieving and exceeding the guest satisfaction score.
- Education-
a diploma or higher in any hospitality field - Physical
mobility and stamina required, ability to follow instruction,
detail-oriented, professional attitude is required and ability to work
independently. - Experience-
at least 2 years working in a hotel.
To
submit an application: Send your CV and cover letter explaining why you are
qualified and how this position will help you achieve your career goals.
Send
to apply@dumaworks.com. As the subject line of your email, write “2189” and
please make sure to include your Your Full name & Phone number e.g.
2189, Barack Obama, 07xxxxxxxxx.in the message body.
If you
don’t follow these instructions, your application will not go through.
Deadline for receiving applications: 3rdMay
2016
When applying to any job through Duma Works, you can expect that after you
apply, you will receive a confirmation email, and then an SMS alert asking you
to take a basic screening test over SMS. The SMS with the test may not arrive
immediately. Please be patient. The SMS test will typically be 5-8 questions to
help us understand your background. Regular SMS rates apply to the test, and if
you ever have any issues with the process, please reach out to 0702093793.
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