Programme Support Associate – French at African Management Institute (AMI)

AMI enables ambitious businesses across Africa to thrive. We deliver workplace learning that equips entrepreneurs and managers with the tools and training they need to succeed.

AMI combines online and mobile tools with in-person workshops and on-the-job practice. Tens of thousands of people have taken our programmes, executives to entry-level workers, in large and small companies across the continent

SUMMARY

The Programme Support Associate must be a driven, organized, tech-savvy professional with great people and project-managing skills, and the ability to analyse an organisation and understand its learning and development needs.

RESPONSIBILITIES:

Programme Management 

• Support project managers in managing programme schedules; programme milestones and programme activities


• Support project managers during learning labs; ensuring that learning sessions are set up on zoom or physically, learning sessions materials are ready, organized and properly documented.


• Play a key role in collecting; cleaning and analysing data required for monitoring programme outcomes.


• Support the monitoring and documenting environmental and social impact reports for Key programmes such as AGRA and other similar reports.


• Support with contracting and procurement of consultants for programs

Sourcing support

• Support the interlinkage between the programme team and marketing team during sourcing and selection process of our programmes

Logistics management support 

• Support liaison with technology providers to prepare for sessions such as the CALA leadership forums


• Prepare collateral for learning labs

Programme documentation

• Ensure that program data is organized, formatted, and stored in an orderly manner

Data Management

• Support programme managers to prepare data dashboard updates in readiness project quality reviews such as Project Team Meetings and Monthly Overview Meetings and Project reporting.

REQUIEMENTS

SKILLS & ATTRIBUTES:

• Fluent in spoken and written French


• Strong analytical skills – ability to understand and analyse learning and development needs


• Ability to identify business challenges and turn them in to learning and development solutions


• Outstanding Programme Management and Project Management skills


• Ability to develop and implement replicable processes


• Outstanding communication skills – both written and verbal. Ability to liaise confidently with clients


• Strong people skills – ability to work with a diverse, high-performing team across Africa


• Independent, self-motivated and able to take full ownership of own workstreams


• Understanding of the management education/ corporate training in East Africa


• A commitment to AMI’s values of excellence, innovation and accountability


• Willingness to engage in robust debate alongside deep respect for others


• Thrives in a fast-paced, entrepreneurial environment


• Absolutely rock-solid integrity

QUALIFICATIONS & EXPERRIENCE:

• Minimum of 2 years experience in programme management, documentation and data management


• Bachelor’s degree or equivalent experience


• Experience working in entrepreneurial or high-growth environment

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