Head, Sovereign & Public Sector at KCB Bank Kenya

Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya – incorporated with effect from January 1, 2016 – and all KCB’s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. It also owns KCB Insurance Agency, KCB Capital, KCB Foundation and all associate companies. The holding company was set up to among other things to enhance the Group’s capacity to access unrestricted capital and also enable investment in new ventures outside banking regulations, achieve operational and strategic autonomy for the Group’s operating entities and enhance corporate governance across the Group and oversight in management of subsidiaries.

The Position:

Reporting to the Director, Corporate Banking, the position will be responsible for:

• The strategic leadership and management of the sector, by offering customer solutions and maximizing shareholder value.


• Driving business growth demonstrated through Revenues and Profitability for the chosen sector of Corporate Banking.


• Cross Selling Banking Products and cross-selling of other Bank products in close cooperation with other Corporate Banking Sectors, Retail Banking, Treasury and Digital Financial Services teams whilst creating and sustaining value-based customer relationships.


• Leading a Relationship Management Team to Partner with the with units within Corporate Banking and the broader bank to maximize our share of wallet across the chosen sector while co-creating customer solutions and business value proposition.

Key Responsibilities:

• To develop and lead the implementation of public sector strategy in line with the overall Corporate Banking Strategy.


• Deliver on the Sector Annual Business Growth Targets: Revenue, Fees and Commissions, Profit Before Tax, Assets, Liabilities and Customer Numbers


• Drive sustainable growth through understanding customer/prospects needs and delivering innovative and customized financial solutions to meet identified customer needs


• Develop in-depth knowledge of the client’s strategy, business, financial performance, industry outlook/trends, specific sector knowledge and general macroeconomic issues and trends in the country and other relevant geographies and ensure that this is transferred to the relevant internal stakeholders.


• Develop and align detailed client marketing plans and drive the client’s pricing and ROE (including relevant drivers e.g., risk grade, industry outlook, etc. Ensure overall client profitability.


• Champion the delivery of consistent, seamless and trusted customer service to ensure customer retention and loyalty


• Responsible for performance management of relationship management team; monitor and manage the performance and development of staff within relationship management team. This includes regular one-on-one feedback sessions, coaching, conducting mid-year and final performance appraisals, as well as moderation.

Job Requirements:

For the above position, the successful applicant should have the following:

• Bachelor’s degree preferably in Business from an Institution recognized by CUE


• Professional qualifications in CPAK, ACCA, AKIB or Postgraduate degree is added advantage


• Professional qualification in sales / marketing


• 10 – 15 years relevant experience in Corporate Banking with at least 6 years in Senior Management position or Head of Department role


• Experience in the management of a P&L and key balance sheet drivers


• Demonstrable relationship management skills and competencies to drive client share of wallet growth across the different bank solutions


• Experience in people management and diverse stakeholder management

The above positions are demanding roles for which the Bank will provide a competitive remuneration package to the successful candidates. If you believe you can clearly demonstrate your abilities to meet the criteria given above, please log in to our Recruitment Portal and submit your application with a detailed CV.

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