Pharmacy Manager Job in Kenya

Overview

Avenue Healthcare is one of the leading private healthcare groups
in East Africa running 3 Hospitals, and 13 clinics across Kenya, and a Homecare
business. With over 25 years in the healthcare industry, Avenue Healthcare runs
300 hospital beds with over 1,000 staff members, and more than 400 specialists
and serves over 400,000 patients annually, offering primary, secondary, and
tertiary.

Position 
:  Pharmacy Manager

Department 
:  Pharmacy

Reports
to  :  Medical Services Manager

Location 
:  Kisumu Hospital

No.
of Posts  :  1

Application
Deadline  :  2023-05-01

Job Objective/Purpose

The Pharmacy Manager, will
be responsible for ensuring that high quality standards are maintained at all
times in the provision of medication and medical consumables per Avenue
Healthcare’s defined policies and procedures.

Key Responsibilities

• The
  pharmacy manager will perform the following people management duties as
  guided by Avenue HR policies and in coordination with the HR Department.
  Efficient utilization of Pharmacy techs, pharmacy clerks and pharmacy
  assistants- Liaise with the Medical Services Manager to ensure optimal
  staff levels as well as efficient use of overtimes and locums.


• Ensure
  staff daily task / shelf allocations for inventory management, Emergency
  trolley medication management, daily / random counts, variance and expiry
  monitoring to achieve optimal stock management and tidy shelves. 


• Identify
  training gaps and liaise with HR and medical quality team to facilitate
  training d. Participate in the recruitment, interviewing and hiring
  pharmacy personnel


• Ensure
  all pharmacy staff undergo orientation, training and competence assessment
  checks


• Manage
  Rota, leaves and absenteeism as per HR policies


• Ensure
  staff within the pharmacy units are highly motivated and minimize staff
  attrition rates


• Regular
  staff engagement and monthly departmental meetings


• Promptly
  addressing staff concerns – Identify and deal with personnel issues in a
  proactive and timely manner, with appropriate follow up as necessary 


• Reward,
  Recognition and Discipline


• Ensure
  that deserving staff are recognized/rewarded 


• Disciplinary
  action (with proper cause) is undertaken without undue delay and per
  defined policies 


• Staff
  supervision: Responsible for supervising all pharmacy staff (Pharm techs,
  clerks and assistants) and evaluating performance.


• Manage
  and lead the Pharmacy Units (Outpatient, Special Clinics and Inpatient) in
  the provision of safe, timely, efficient, effective and patient-centered
  pharmacy services and operations 


• Implement
  safe medication use processes in all the pharmacy units 


• Develop
  and / or maintain operational and quality policies and procedures 


• Ensure
  compliance to the pharmacy policies, procedures and pharmacy manual 


• Ensure
  compliance to regulatory and accreditation standards e) Ensure timely and
  appropriate drug returns / recalls and treatment sheet reviews. 


• Serve
  as the pharmacy leadership team liaison to interdisciplinary team members
  for areas of responsibility (e.g., nurse managers, specialists, medical
  quality, etc.).


• Monitor
  Turn Around Time of service and intervene when necessary 


• Perform
  duties as a member of the hospital clinical governance committees as
  guided by the committees Terms of Reference 


• Ensure
  that Avenue Corporate Governance policies are adhered to. 


• Prevent,
  detect, and report any fraud or criminal activity 


• Fully
  review and ensure implementation of audit recommendations 


• Ensure
  optimal Financial Management of Pharmacy services 


• Stock
  Management:  Physical Inventory count / Stock takes daily for high
  value items and monthly for all items in all pharmacy units, wards,
  Surgical and consumables stores, theatre and other area with pharmacy
  items, Maintain optimal stock levels to achieve a target of 15-21
  inventory days without stock outs ,Perform accurate and timely stock
  variance reporting with justifiable reasons prior to approval and
  adjustments, Target zero expiries and stock losses


• Prepare
  a monthly report for pharmacy based on KPIs 


• Check
  margins monthly for items to ensure target margins are attained 


• Develop
  plans and lead efforts to improve financial performance in assigned areas
  of responsibility 


• Ensure
  highest quality of care and service in the Pharmacy units:  Supervise
  the drug preparations for high alert medication and extemporaneous
  preparations & compounding e.g., dermatological preparations and
  syrups , Ensure appropriate storage of pharmacy items with temperature
  & humidity monitoring and in compliance with other policies including
  Hazmat items handling & Ensure appropriate disposal of pharmacy
  items as per PPB and COHSASA requirements 


• Monitor
  compliance to care protocols, guidelines, pathways, and standard treatment
  guidelines 


• Review
  and act on quality indicator reports and implementation of QIPs as
  assigned by Medical services Manager. 


• Incident
  Management: Ensure all incidents/events are recorded and reported within
  24 hours using the provided tools and implementation of corrective
  actions. 


• Ensure
  proper documentation for medication labelling and use – treatment sheets,
  order sheets 


• Maintain
  and enforce infection control standards within the pharmacy units. 


• Ensure
  implementation of medication policies to prevent medication errors 


• Ensure
  all Pharmacy and medication use as per COHSASA Standards are maintained at
  all times 


• Patient
  satisfaction and confidentiality: 


• Ensure
  patient satisfaction through quality of care, communication, and
  collection of feedback from patients as determined in the KPI using the
  standardized patient satisfaction in the pharmacy units. 


• Always
  maintain client/patient privacy and confidentiality 


• Any
  other duty as assigned by your immediate supervisor in line with the job
  description

Qualifications

• Bachelors in Pharmacy
(BPharm) 

• A valid Kenya Pharmacy
and Poisons Board (PPB) practice License 

• Updated BLS certificate 

• Leadership &
Management certificate/degree 

• Not less than 2 years’
experience in Pharmacy Management 

• COHSASA or other
Accreditation experience 

• Excellent interpersonal
and communication skills 

• Should be ethical 

• Result oriented 

• Team work 

• Attention to detail

How to Apply

Click To Apply

Deadline:
May 1st 2023