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Jan 21, 2022

Business Unit Manager – Markets at Citi


Citibank N.A. Kenya has been operating in Kenya since 1974 and has two branches in Nairobi and Mombasa, serving Corporate and Institutional clients. Citibank Kenya is the regional hub for the Citi East Africa cluster, which covers Kenya, Uganda, Tanzania and Zambia. It’s the only solely corporate bank in Kenya. Businesses Citi Kenya is structured around business segments, product groups, operations and technology and staff units. The business segment that caters to our diverse customer base is our Institutional Clients Group, which includes the global relationship banking services we provide for top-tier local corporate clients.


Summary


The Business Manager is responsible for various risk, control and administrative activities and will also be required to work on an enhanced Governance and Oversight Framework. This will include assisting with implementing risk and control initiatives such as preventative controls, data quality, valuations, managing external audits, addressing legal entity and regulatory issues and business continuity activities.


Due to enhanced regulatory scrutiny, the Business Manager will have responsibility for ensuring legal vehicle controls are in place to support the Head of Markets. The role is to assist in business growth through maintaining a sound control environment, facilitating new business initiatives, product expansion and driving technology change within the business.

This role requires extensive liaison with multiple functions within the business and support functions at all levels, including Risk, Finance, Legal, Compliance and Operations and Technology as well as liaison with other Markets Businesses and Legal Vehicles.

To accomplish these objectives the candidate will need a diverse and wide range of skills and knowledge / expertise, as well as excellent interpersonal and communication skills to ensure alignment across Function, Product and Geography. The Business Manager coordinates and manages activities such as the tracking of business financials, employee headcount and other administrative needs as necessary including ad hoc projects as needed.

The role will be based in one of the Africa countries and will report to the Africa Business Unit Manager.


Responsibilities:



  • Partner with local and regional business management team to ensure alignment of business goals

  • Assist leadership and stakeholders with developing projects, determining strategies, and defining/providing metrics

  • Liaise with regional and product partners on relevant control and regulatory updates, especially items for escalation and mgmt. awareness

  • Proactively manage the outstanding issues and CAPs to resolution or mgmt. reporting across product, country and cluster.

  • Implement and maintain a robust escalation framework to ensure relevant stakeholders are apprised of issues

  • Support country and cluster Markets heads in their oversight of the risk & control framework

  • Keep up to date on regulatory obligations and deliverables, incorporating relevant functional and product partners

  • Ensure robust oversight of Markets issues pertaining to legal entity requirements

  • Advance control framework including executing Manager’s Control Assessment testing, operational loss processes, and corrective actions

  • Prepare materials, record minutes, and follow-up as needed on items for business committees and/ or regular business meetings

  • Seek out sources, track, consolidate and analyze ad-hoc and regular business requests

  • Drive implementation of business-driven projects across functions, working closely with relevant senior leadership

  • Provide input into and recommend technology change, process improvements and control framework enhancements

  • Seek out and ensure corrective actions are implemented for control related issues and remedial action is taken

  • Communicate business knowledge, product knowledge, and requirements to business and internal support functions

  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

  • The job may require limited travel.


Requirements


Qualifications:



  • 5+ years of relevant experience

  • Experience with foreign exchange and/or interest rate products preferred

  • Demonstrated expertise of Microsoft Office product suite; basic macro coding experience and proficiency in Microsoft Access and PowerPoint preferred

  • Consistently demonstrates clear and concise written and verbal communication skills


Education:



  • Bachelor’s degree/University degree or equivalent experience

  • Master’s degree preferred


Job Family Group:


Business Strategy, Management & Administration


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