Customer Service Advisor Job in Kenya

Customer Service Advisor

Enhancing the customer’s
experience through efficient service delivery and timely resolution of an
issues that arise. This may include providing information about products and
services, taking orders, processing payments, addressing complaints, and
troubleshooting technical issues.

About You

You have strong leadership
and people management capability. Adept analytical thinker with strong written
and verbal communications and decision-making skills. With a track record of
high integrity while working.

Your qualifications, experience & skills

• A degree in Business Administration, Marketing or
  Communication from a recognized University with a minimum 2 years’
  experience in a busy sales or customer service environment


• Experience with ERPs (Enterprise Resource Applications e.g.
  JDE, SAP)


• Excellent working knowledge of MS Excel and specifically
  spreadsheet design


• Excellent communication and interpersonal skills


• Highly motivated, dynamic, self-driven with ability to work
  with minimal supervision


• Ability to work and communicate in a culturally diverse
  environment

How To Apply

Application Letter and detailed Curriculum Vitae containing names
of three referees who can provide confidential assessment of your capabilities
by 2nd August 2023 to career.applications.bamburi@lafargeholcim.com. Please
remember to quote the position on the email subject line.

Bamburi Cement
Plc is an equal opportunity employer.

Only shortlisted
candidates will be contacted.