Stima SACCO Accounts, Internal Audit, Call Centre and Customer Care Jobs in Kenya

Stima SACCO was established in 1974. Its main objective is to facilitating savings and providing affordable credit to employees of KPLC, KENGEN and their affiliate companies.

In line with its mission of providing sound financial services to maximize customer satisfaction, Stima SACCO is seeking to recruit qualified, dynamic, self motivated and result-oriented individuals to fill the following positions:

Accounts Assistant
Three Positions
Ref No: ST/FD/11/2010

Reporting to Finance Manager, the holder of this position will be responsible for:

Obtaining on a daily basis, the statements of the Sacco’s accounts in favour of which standing orders and or direct debits are effected.Ensuring all entries in the bank statements have been entered in the cash books.Updating list of standing orders, direct debits, and any other forms of remittances.Daily updating and continuous monitoring of customers’ accounts.Producing relevant reports in respect of various categories of customers.Undertaking control accounts reconciliations.Raising journal entries, adjustments, corrections and any necessary amendments to the accounts.Any other duties that may be assigned from time to time.KCSE Grade BBachelor degree in Finance or accounting.CPA II or ACCA IIProficiency in computer skills.2 years relevant experience.A person of integrity, team player and have effective communication skills.Credit Assistant
One Position
Ref No: ST/CD/11/2010

Reporting to Credit Manager, the holder of this position will be responsible for:

Receiving, recording and verifying loan forms.Capturing data from loan application forms.Capturing and batching of loans.Updating loans application register.Attending to customers’ queries.Submitting processed loan applications to relevant sections or departments for further actions.Any other duties that may be assigned from time to time.KCSE Grade CDiploma in Business related areas.Certificate in Front Office Operations.Proficiency in computer skills.2 years relevant experience in a busy Credit office.A person of integrity, team player and have effective communication skills.Internal Audit Assistant
One Position
Ref No: ST/IAD/11/2010

Reporting to Internal Audit Manager, the holder of this position will be responsible for:

Performing individual Internal Audit projects, as part of implementing the overall approved Internal Audit Plan.Developing the scope of Internal Audit reviews, performing Internal Audit procedures, and preparing Internal Audit reports with recommendations for improvement as appropriate.Performing follow-up on the status of implementation of completed Internal Audit reports.Continuous monitoring of sensitive functional and operating units, focusing on financial, IT and operational aspects.Championing internal control, risk management and corporate governance conceptsParticipating in providing constructive criticism to other Internal Audit Staff’s work, as part of the department’s Quality Assurance procedures.Contributing to the conduct of Special Audits and Investigations.Contributing to compliance monitoring to ensure adherence to the law and related Sacco rules and regulations.Ensuring adherence of functional units to various operational policies and procedures as approved by the Board.Any other duties that may be assigned from time to time.KCSE Grade BBachelors Degree in Accounting, Business Administration or related area.CPA III or ACCA III3-5 year’s relevant experience.Proficiency in computer skills.A person of integrity, team player and have effective communication skills.Call Centre Assistants
Two Positions
Ref No: ST/BDSD/11/2010

Reporting to Business Development Manager, the holder of this position will be responsible for:

Answering all incoming calls and offering the required solution to customers’.Receiving and resolving customers’ complaints.Following up on any pending and unresolved customers’ issues.Maintaining a register of all resolved, referred and pending customers’ issues.Offering an interactive communication avenue where clarifications, feedback, and information is availed to customers’.Gathering data of prospective customers’ interests in the Society.Any other duties that may be assigned from time to time.KCSE Grade C-Diploma in business related area.Bachelors Degree in any related field preferred.Proficiency in computer skills.2 year’s relevant experience in a busy office environment.Knowledge of customer service principles and practices.A sound knowledge of telephone etiquette.A person of integrity, team player and have effective communication skills.Customer Care Assistant
Three Positions
Ref No: ST/BD/11/2010

Reporting to Banking Manager, the holder of this position will be responsible for:

Carrying out funds transfer instructions.Attending to customers.Performing Teller duties as appropriate.Receiving and processing ATM card applications.Effecting customer instructions.Any other duties that may be assigned from time to time.KCSE Grade C-Diploma in business management or Banking.Proficiency in computer skills.2 year’s relevant experience in a busy office.A person of integrity, team player and have effective communication skills.Interested candidates should forward a Cover Letter and CV indicating The Reference Number on the Subject Line to: Email: jobs@stima-sacco.com on or before 6th December 2010.

Only Shortlisted applicants will be contacted.

For a more comprehensive collection of jobs in Kenya, visit our new Kenyan Jobs Website http://www.kenyan-jobs.com/