A leading luxury Tour and Travel company seeks to recruit a dynamic and self motivated individual to the position of Reservations Manager to be based in Nairobi.
Duties & Responsibilities
Managing the day-to-day duties of the reservations team to ensure the highest level of performance.Ensuring competitive tour costing, quotations and pricing for accommodation and air.Ensuring proper management and preparation of client’s itineraries per their request.Coordination between Head Office and all other operations in East Africa, including local ground handling agents, and suppliers.Administering all the general booking needs of overseas travel groups.Product development and inspections of new properties.Flight bookings and confirmations.Charter flight manifesting / roll briefings and supervision and also flight handlingBookings, reservations & ticketing for domestic and international flights.Overseeing proper invoicing and accounting of files.Customer care services to clients, agents and suppliers as required.A degree in Tours & Travel or Business Administration.Minimum 5 years management experience in tour/travel or hospitality industry at the luxury level.Excellent knowledge of luxury properties throughout East Africa.Outstanding leadership, planning and negotiation skills.Strong manager who is ready to work long hours and can handle high working pressure.Excellent computer skills with good knowledge of Granite reservations system.Excellent communication skills.If you meet the above requirements, please send your application and a detailed CV to
DNA/1033
P.O. Box 49010, GPO
00100-Nairobi
not later than 22nd July 2011
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