Part Time Jobs
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Location: Nairobi
Our client, an International BPO firm with Head Offices in Australia, is looking for Customer Service Representatives for their Call Centre in Nairobi.
We are looking for candidates willing to work on weekends on a 7 hour shift pattern beginning Friday night to Sunday night. We are specifically looking for students or candidates with no other job.
Key responsibilities
Screening and moderating user submitted content, answering support requests and performing support functions.Moderating and screening written user content on ProfilesModerating and screening user submitted photosAnswering Online Help RequestsAnswering telephone support requestsProcessing Testimonials (depending on language)Various support tasksInternet literateA passion for Customer ServiceIdeal for students ready to work on Friday nights, Saturdays and SundaysAbility to respond promptly to customer inquiriesAbility to handle and resolve customer complaintsAbility to multitask and take up more workload when requiredOutstanding language skills (grammatically correct, can express things clearly)Ability to work with multiple tabs and multiple browsers efficiently in a web browser based support system (speed and accuracy are important)Very good work ethic (is reliable, motivated, professional)To apply, send CV only to jobs@flexi-personnel.com by Friday 30th September 2011.
Kindly indicate the position/ language applied for as well as the minimum daily wage expectation on the subject line.
Visit http://www.kenyan-jobs.com/ for many more jobs in Kenya
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