Department: Sales and Marketing
Reports to:
CashierCleanersLoaderAdministration officerCROLocation: Kisumu and Nairobi, Kenya
Job Purpose:
Acquires new clients and maximizes client potential in designated regions;Develops long-term relationships with clients through managing and interpreting their requirements;Carries out follow up on sales processOversees customer complaints within the designated region in liaison with head officeCalculates client quotations and administers client accountsDisseminates sales documentation including invoicing and payment dispatchesAssists in negotiating tender and contract terms and conditions to meet both client and company needsProvides pre-sales technical assistance and product education, and after-sales support service that includes quality checks of products suppliedEnsures logistics and distribution of products from plant to the Nairobi depot and from the depot to the clients sitesMatches solutions to customer's technical requirements. Keeps track of the inventory at the depot and ensures the re order levelsPrepares regular sales reports for head officeMeets sales targets Carries out market intelligenceSupports marketing activities by attending trade shows, conferences and other marketing eventsMakes technical presentations and demonstrations to potential customersEnsure that health and safety guidelines are followedManage sales and marketing budgetPerformance Measures and Targets:
Ensures that Sales targets are metEnsures sales are paid forEnsures customer satisfactionEnsures Safety health and Environment complianceEnsure the depot is managed efficiently in a cost effective mannerEnsure all depot reports are prepared and disseminated in timeSales reportsOperational reports:Customer feedback reportCompetitor analysisTwo and half years of experience within the industry Qualifications:
Academic: Bachelor of science (BSC.) in chemical or mechanical engineering
Professional: Diploma in sales and Marketing
Specialist knowledge required:
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