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Job Introduction:
G4S is the world’s leading international security solutions group, which specializes in outsourced business processes in sectors where security and safety risks are considered a strategic threat. G4S has operations in more than 125 countries and 657,000 employees.
In Africa, G4S is the largest private employer, with 110 000 employees in over 29 countries across the continent. G4S Kenya has a workforce of about 15,000 spread across all the major urban centres in the country.
At G4S Kenya, we place great value on attracting and retaining the best people at all levels, to ensure the continued success of the organization. As a result of continued growth and in order to position ourselves for sustainability of our number one position in the provision of Security Solutions, we wish to appoint qualified individuals into the following positions:-
Role Responsibility:
Main Purpose of Position:
To manage the secure journey and events management as a revenue stream within G4S Kenya. Responsibility for revenue growth, operations management, and customer service whilst ensuring that we deliver a world class service to our customers.
Key Performance Areas:
Effective management of the business unit financial performance
Manage relationship between actual results, budgets and forecasts
Service level agreement/contract in place that specifies adequate levels of protection required by clients
To take an active role in the effective recruitment of Closed Protection Officers, providing assistance to Operations Director as and when required
Implementation of strategy is monitored in terms of achievement of objectives and use of budget/financial resources on a monthly basis.
New business development
Providing Close Protection Services to High Profile/Risk Clients
Formulate and update list of high profile/risk clients with progress on service s provided
Completed Service Assessments per customer to determine customer satisfaction
Continuous improvement plans developed and actioned based on review of service assessments
Works with customers to plan for events and ensure that events are properly resourced for security and other operational requirements
The Ideal Candidate:
Qualifications & Experience:
University Degree from a recognized University
Previous experience in secure journey management and or events management
Knowledge of the Close Protection Industry – Locally & Internationally
Personal Attributes:
Managing professionally
Ability to work extended hours and shifts
Leading people
Customer thinking
Working with complexity
Sales Orientation
Computer Literate
How to Apply
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