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Position Title: Duty Manager / Lobby Manager
Industry: Hotel
Salary: Attractive
Position Summary: Typically handle the security, customer service and some management concerns of an organization. These managers oversee the maintenance and overall safety procedures of the premise.
Managers often liaise or meet with other executives or managers.
Duties and Responsibilities
- Ensuring employees are offering exceptional customer service
- Making sure customers are happy with the service and products
- Delegating duties
- Assisting store managers
- Helping to implement store policies
- Routing sales productivity reports to staff
- Motivating employees
- Handling cash and end of day checking
- Managing store cleanliness and organization
- Dealing with customer complaints and issues
Requirements
- A bachelor’s degree in any Business related field
- 3 years’ experience as a Duty manager
- Must have worked in a hotel before
If you meet the above qualifications kindly send your cv to recruitment@nawirikenya.com with the subject Duty Manager latest today evening
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