NGO Jobs in Kenya - Marie Stopes

Job

Title: Quality

Assurance Advisor

Location: Nairobi, Kisumu,

Mombasa

Reporting

to: Deputy

Director QAM

Probationary

Period: 3

Months

Purpose: The key responsibility

of the QAA is to work closely with the Quality Assurance manager to achieve,

maintain and improve the quality management system. 

The

role requires developing an understanding of capacity needs in relation to the

quality service areas in question, and building strong and collaborative

relationships with both technical and management staff in all programmes

channels and technical leads of relevant departments in Kenya. 

Marie

Stopes Kenya is an NGO registered in Kenya. We are affiliated to Mariestopes

International.  Together we deliver quality sexual and reproductive health

care and family planning to millions of the world’s poorest and most vulnerable

women. 

We

want to make sure that women have a choice when it comes to having children and

that death by unsafe abortion is reduced.

The primary responsibility of this role is to further our Goal: The Prevention

of Unwanted Births and its mission of ensuring the individual’s right to:

Children by Choice Not Chance

mission driven    customer focused    results

orientated    pioneering  

 sustainable    people centered

Summary of responsibilities

1.   
Delivering clinical quality excellence across channels

2.   
Carrying out medical audits

3.   
Strengthening, management and referral of complication including

incident reporting and investigation

Key Responsibilities and Measures
 

Delivering

clinical quality excellence across channels

• Tracking
  
  of clinical standards and across channels


• Work
  
  with and involves other team members to maintain clinical standards.

• Client
  
  satisfaction report

Carrying out medical audits

• Ensuring
  
  that clinical audits are undertaken by a process of continual monitoring


• Liaising
  
  with Marie Stopes international and ensure that external audits are
  
  undertaken


• Ensures
  
  that audits  results are produced quarterly


• Follow
  
  up action points after the audits

• Audit
  
  reports


• MAT
  
  meeting

Strengthening, management and referral of complication including

incident reporting and investigation

• Strengthening
  
  incident reporting and analysis across channels while creating a no blame
  
  culture


• Ensure
  
  that  non punitive reporting policy and sending to every clinic


• Ensure
  
  proper communication and explanation to client, family and referral
  
  hospital and support of the client and teams when serious incidents
  
  occur.    

• Incident
  
  reports


• Feedback

Skills and Experience

Qualifications:

• A
  
  degree preferably in clinical area: Bachelor Science Nursing, Bachelor
  
  Science Clinical Medicine


• or
  
  Diploma in Clinical Medicine, Diploma in Nursing.


• A
  
  Master’s degree in a related Clinical field will be an added advantage.


• An
  
  experienced Trainer

• Over
  
  3 years’ experience in clinical supervision and training.

• Ability
  
  to remain calm under pressure and to respond positively to frequent changes
  
  to plans (essential).


• A
  
  high standard of written/spoken English.


• Excellent
  
  interpersonal and communication skills (verbally and in writing),
  
  including ability to work effectively in a multi-cultural team, build
  
  relationships throughout and at all levels in the organisation and
  
  communicate effectively to a wide-ranging audience.


• Ability
  
  to act in a conciliatory and conflict-averse manner, but also to be
  
  assertive when the situation requires it.


• Demonstrated
  
  team player.


• Excellent
  
  organisational and time management skills.


• Ability
  
  to multi-task, prioritise effectively and meet changing or multiple
  
  demands and deadlines.


• Demonstrated
  
  high attention to detail and ability to follow through tasks to
  
  completion.


• Ability
  
  to work without close supervision and show initiative.


• Demonstrated
  
  ability to maintain confidentiality of information.


• Advanced
  
  computer skills.

Attitude / Motivation:

Successful performance at MSI is not simply defined in terms of ‘what’ people

achieve, but equally is about ‘how’ people go about their jobs and the impact

that they have on others. 

There

are 13 key behaviours that MSI encourages in all employees and they are defined

below:

Initiative

• Thinking
  
  ahead and taking action to make the most of opportunities by finding the
  
  optimum solution

• Thinking
  
  creatively and outside of the box so that ideas generated create a
  
  positive outcome

• Communicating
  
  through active listening and good questioning techniques, using
  
  appropriate body language, ensuring information is clear and concise.

• Being
  
  responsive to changing priorities and demands

• Planning,
  
  prioritising and organising work to ensure work is accurate and deadlines
  
  are met

• Sharing
  
  information and knowledge whilst maintaining confidentiality

• Taking
  
  responsibility for keeping knowledge and skills updated and for seeking
  
  opportunities to develop further

• Awareness
  
  and understanding of goals, vision and values and how your role impacts on
  
  this and going the extra mile to meet role requirements

• Drive
  
  and determination to deliver results

• Taking
  
  responsibility for appropriate decisions that you make, and the actions
  
  and behaviour you demonstrate

• Openness
  
  to embracing change within the organisation and being able to adjust
  
  plans/activities accordingly

• Motivation
  
  towards achieving quality results to maximise potential

• Working
  
  as part of a team by being supportive, flexible and showing respect for
  
  each other

Job Title: Training Manager

Probationary Period: 3 Months

Purpose: Responsible for creating and implementing training

programs and overseeing the development of careers. Sets performance metrics,

evaluates productivity, and helps workers create long-term career plans within

an organization.

Marie Stopes Kenya is an NGO registered in Kenya. We are affiliated to Marie

Stopes International.  

Together we deliver quality sexual

and reproductive health care and family planning to millions of the world’s

poorest and most vulnerable women. 

We want to make sure that women have

a choice when it comes to having children and that death by unsafe abortion is

reduced.
 

The primary responsibility of this role

is to further our Goal: The Prevention of Unwanted Births and its mission of

ensuring the individual’s right to: Children By Choice Not Chance

mission driven    customer focused    results

orientated    pioneering   

Sustainable    people centered

Key Responsibilities

1.   
Lead identification and

Prioritisation of Training Needs across all channels.

2.   
Lead the preparation of Clinical

Training Plans for all channels

3.   
To ensure that the training standards

maintained are equivalent and within the framework of the MSI and government

standards

4.   
Provide leadership to coordination to

MSK Training Centre and team of MSK Trainers across the channels.

1.   
Consolidated Training plans.

2.   
Relevant training Curricula and

guidelines.

3.   
Training Event schedules for ITC and

channels

4.   
Training reports

Key Responsibilities and Measures

Lead identification and

Prioritisation of Training Needs

• Develop and put in place tools for assessing
  
  needs for training of team members.


• Constantly review and simplify the training
  
  needs assessment tool to make more user friendly across all channels.


• Coordinate the assessment and prioritization
  
  of training needs across all MSK channels.


• Ensure that MSK has relevant continuous
  
  training programs for team members including refresher
  
  programs.    

• TNA tools


• TNA analysis Reports


• TNA-Based Training schedules

Lead the preparation of Clinical

Training Plans for all channels

• Reviews and consolidates the agreed training
  
  plans complete with costing across channels.


• Leads the preparation of induction/orientation
  
  sessions for new team members


• Leads the preparation of training materials
  
  for testing, training and for evaluating the training events during
  
  training.


• Leads the planning and supports the conducting
  
  of  effective training events of team members as required


• Prepares, implements and monitors the training
  
  budget within the QAM department.


• Ensures that every training event is
  
  evaluated, analysed and feedback given to participants immediately during
  
  trainings.


• Support the development of the departmental
  
  business plan including team training requirement

• Training Plans


• Induction Reports


• Training Reports


• Budget Reports

Training standards maintained are

equivalent & within the framework of the MSI and government standards

• Identify and put in place the training
  
  guidelines and curricula required for all trainings.


• Identify and Prioritise needs for training
  
  curricula reviews for the specific skill trainings.


• Supports and follow-up on the mentorship and
  
  on-job trainings by constantly analysing reports on the same.


• Ensure that every channel conducts continuing
  
  medical education trainings for team members and feedback given.


• Develop and maintain and effective training
  
  database for the organisation including trainings, trainees, trainers,
  
  dates and training areas.   

• Training guidelines and curricula


• Curricula review reports


• Metorship, OJT reports


• CME Reports


• Training database

Leadership to coordination of MSK

Training Centre and a team of MSK Trainers across the channels.

• Provides leadership to the training centre
  
  coordinator and team members at the centre.


• Provide support to organisations with
  
  classroom training, demonstrations, on-the-job training, meetings,
  
  conferences, and workshops.


• Build support and provide solid functional
  
  work relationships with organisations to enhance effective training at the
  
  centre.


• Supports the coordination of all the training
  
  events at the international training centre.

Skills and Experience
Qualifications:

• A degree preferably in clinical area: Bachelor
  
  Science Nursing, Bachelor Science Clinical Medicine, Bachelor in Medicine
  
  and Surgery.


• or Diploma in Clinical Medicine, Diploma in
  
  Nursing.


• A Master’s degree in a related Clinical field
  
  would be an added advantage.


• An experienced Trainer

• Over 5 years’ experience in Clinical Training


• 3 years’ experience at managerial level.

Ensure the following skills are

adhered to by all trainers

• Know what the learning outcomes are that you
  
  want the learners to achieve for every sentence, phrase, exercise, session
  
  and period of learning.


• Is able to set sensory-based indicators which
  
  tell them when the learners are achieving the planned learning outcomes,
  
  or not.


• Should constantly focus on the learners, in
  
  order to achieve consistent outcomes.


• They enable the learners to generate
  
  self-motivation for the learning and provide clear input explaining the
  
  subject being covered and how to apply it.


• They have the ability to deliver training and
  
  be aware of their own performance, tracking the responses from the
  
  learners and then assessing these responses in order to generate
  
  improvements to future sessions

Attitude/ Motivation 

Successful performance at MSI is not simply defined in terms of ‘what’ people

achieve, but equally is about ‘how’ people go about their jobs and the impact

that they have on others. 

There are 13 key behaviours that MSI

encourages in all employees and they are defined below:

Initiative

• Thinking ahead and taking action to make the
  
  most of opportunities by finding the optimum solution

• Thinking creatively and outside of the box so
  
  that ideas generated create a positive outcome

• Communicating through active listening and
  
  good questioning techniques, using appropriate body language, ensuring
  
  information is clear and concise.

• Being responsive to changing priorities and
  
  demands

• Planning, prioritising and organising work to
  
  ensure work is accurate and deadlines are met

• Sharing information and knowledge whilst
  
  maintaining confidentiality

• Taking responsibility for keeping knowledge
  
  and skills updated and for seeking opportunities to develop further

• Awareness and understanding of goals, vision
  
  and values and how your role impacts on this and going the extra mile to
  
  meet role requirements

• Drive and determination to deliver results

• Taking responsibility for appropriate
  
  decisions that you make, and the actions and behaviour you demonstrate

• Openness to embracing change within the
  
  organisation and being able to adjust plans/activities accordingly

• Motivation towards achieving quality results
  
  to maximise potential

• Working as part of a team by being supportive,
  
  flexible and showing respect for each other.

How to Apply 

Applications quoting the position title with detailed CV, with contact details

of 3 referees including their email addresses  (1 of which should be your

immediate supervisor, 1 former supervisor and 1 any other but not a relative)

should be submitted to: info@sheerlogic.co.ke  on or before 13th April

2016. 

Only shortlisted candidates will be contacted

NB: Please clearly indicate in the subject line as “Training Manager ”