Hygiene Products Sales and Marketing Manager Job in Kenya

You are also expected to develop sales plans that are effective and that result in tangible positive results and noticeable market growth, as well as champion cross selling initiatives.

The position requires an aggressive seller with upfront customer and market knowledge and intelligence.

Developing plans to see customer growth for new and existing customers to demonstrate all the services and products offered by Company. Communicate effectively to customers, giving precise solutions and present quotations in a most professional manner

Up sell, cross sell, identify and develop new business from existing customers to increase the service range.

Close sales and convince clients why services offered by the Company are superior and beneficial than what competition offers

Responsible for price increases notification/mediation to the clients

Undertake programs to ensure debt collection for the customers and maintaining agreed credit terms in liaison with the credit office

Achievement of the desired and agreed sales growth target for the portfolio

Improvement, enhancement and achievement of agreed client retention rate. Building and maintaining strong professional client relationships aimed at retaining existing clients.

Create a relevant and historic customer data base by maintain complete records of all activities regarding customer visits, complaints etc 

Monitoring the day to day and monthly  commercial performance of each account.

Carry out analysis and provide detailed sales & service information for the client portfolio and make reports to the MD of the company as and when required

Noting and advising on changes and trends in the marketplace and the activities of competitors to ensure company services and products remain highly visible and preferred by customers

Required Qualifications