Operations Manager Job Vacancy in Kenya

Vacancy: Operations Manager

Job

Purpose:Operations manager is responsible for planning, directing and

coordinating the operations of the club. 

She/he

is responsible for ensuring and improving the performance, productivity, efficiency

and profitability of departmental and organizational operations through the

provision of effective methods and strategies.

Main Job Tasks and Responsibilities 

Coordination

and Supervision

• Coordinate,
  
  manage and monitor the workings of various departments in the club. 


• Coordinate
  
  and monitor the work of department’s various sections i.e maintenance,
  
  gardening, swimming pools, housekeeping and the spa. 


• Monitor
  
  performance and implement improvements. 


• Ensure
  
  quality of products. 


• Manage
  
  quality and quantity of employee productivity. 


• Manage
  
  maintenance of equipment and machinery. 


• Provide
  
  technical support where necessary.

• Review
  
  financial statements and data. 


• Utilize
  
  financial data to improve profitability. 


• Prepare
  
  and control operational budgets for the club. 


• Control
  
  inventory. 


• Plan
  
  effective strategies for the financial wellbeing of the club.

• Improve
  
  processes and policies in the club in support of organizational
  
  goals. 


• Formulate
  
  and implement departmental and organizational policies and procedures to
  
  maximize output. 


• Monitor
  
  adherence to rules, regulations and procedures.

• Plan
  
  the use of human resources. 


• Inform
  
  the HR department of any vacancies within the department. 


• Delegate
  
  tasks and accountabilities in the operations department. 



• Establish
  
  work schedules. Supervise staff. Monitor and evaluate performance.

Coordination – Communication 

• Monitor,
  
  manage and improve the efficiency of support services such as IT, HR,
  
  Accounts and Finance. 


• Facilitate
  
  coordination and communication between support functions.

Sales, marketing and Customer Service 

• Manage
  
  customer support. 


• Plan
  
  and support sales and marketing activities.

• Liaison
  
  with top management. 


• Assist
  
  in the development of strategic plans for operational activity. 


• Implement
  
  and manage operational plans.

• University
  
  degree in business administration, commerce, management, industrial
  
  technology or industrial engineering.


• Relevant
  
  hospitality operations management experience


• Knowledge
  
  and experience in organizational effectiveness and operations management


• IT
  
  skills

• Critical
  
  thinking and problem solving skills


• Planning
  
  and organizing


• Decision-making


• Communication
  
  skills


• Persuasiveness


• Influencing
  
  and leading


• Delegation


• Team
  
  work


• Negotiation


• Conflict
  
  management


• Adaptability


• Stress
  
  tolerance


• Leadership
  
  skills

If you meet the qualifications, kindly send your CV to

jobs@jantakenya.com clearly indicating ‘Operations Manager’ on the subject line

by 6th May, 2016. 

Do not

attach any certificates. 

Only

shortlisted shall be contacted.