Knowledge
and LearningResearch Coordinator (RC)
Job Role: Well
Told Story is a thriving, socially-oriented media research and production
company based in Kenya and focused on the positive transformation of young
people in Africa.
The task fields for the Knowledge & Learning department can be broken
down as follows:
- K&L
Innovation Lab: generating continuous new insights and developing
appropriate cutting edge methodologies and interventions for Well Told
Story’s “GroundTruth” formative research, Media Production and Monitoring,
and Measuring & Evaluation; - Generating
deep qualitative information and insights, and maintaining profound
understanding of the target audiences as part of strategy development,
GroundTruth & Monitoring & Evaluation; - Generating
deep quantitative insight and analysis as part of strategy development,
Monitoring & Evaluation; - Co-creating,
along with Creative Director, the creative strategies that inform WTS
media outputs; - Ensuring
the timely and effective sharing of insights, information, ideas and
reports with relevant teams within WTS; - Ensuring
the timely and effective sharing of insights, information, ideas and
reports with WTS partners.
- Manage
all aspects of assigned research projects, large or small; demonstrate
project ownership; exercise high level of attention to detail. - Deliver
high-quality timely feedback to internal and external clients in a format
that is easy to consume and use to develop/improve programs and
strategies. - Negotiate
terms of engagement with any consultants, subcontractors or other third
parties engaged in K&L research activities; continuously monitor
projects for effective and efficient use of resources, including budgets
and staff level of effort (LOE). - Support
the Head of K&L and K&L Manager in managing full- and part-time
K&L teams in Kenya, Tanzania & elsewhere as necessary. - Employ
and document effective quality control throughout a research project lifecycle;
ensure other staff members and third parties deliver robust and defendable
research insights. - Regularly
apprise K&L Manager of the progress of all research projects during
K&L staff meetings and by filling out Google Worksheet with the
required level of accuracy and timeliness. - Work
on learning and discovering new research methods and practices; create and
share on-going learning narratives to document the insights and
discoveries emerging from K&L and to ensure these are shared with
partners and the wider field.
Additional
Responsibilities:
- Support
K&L and Shujaaz teams’ effort in securing additional assignments from
existing customers and gaining new clients. - Keep
informed about events and developments that might have an effect on
K&L and Shujaaz team’s activities, including events and developments
in media, political and economic landscape, social media trends and so on;
keep other team members informed of the discoveries. - Provide
strategic input on culturally sensitive projects. - Continue
to enhance their research skills and learn new techniques in quantitative,
qualitative research as well as continue to study new, non-traditional
research approaches. - Actively
participate in Shujaaz brand-development activities, including online and
off-line publications, conference presentations, other public events.
- Contribute
to team building activities by sharing professional knowledge, mentoring
junior staff, capitalizing on team’s strengths when planning project
teams. - Participate
in important K&L meetings and events, including but not limited to:
1.
Team and one on one meetings.
2.
Work plan setting.
3.
Performance Management.
4.
Team Training and Development.
5.
Quarterly and annual performance appraisal.
Specific
assignments and performance evaluation
- Specific
long- and short-term assignments will be given to RC by either the Head of
K&L or K&L Manager according to K&L research plan, on a
quarterly basis or as they arise. - RC
key performance indicators (KPIs) will be set up annually. Quarterly and
annual performance evaluations will be conducted against set KPIs by
Senior Manager K&L, the Head of K&L and COO.
- Bachelors
Degree in political or social science, population research, international
development or international affairs. Top-performing undergraduate
background. - Strong
work experience; at least 5 years post-graduation experience in executing
research projects. - Advanced
proficiency in Microsoft Office with other professional programs is a
plus. - A
passionate professional who has a strong potential for leadership, good
humor and patience. - A
team player and a problem-solver with a customer-focused approach to work. - Excellent
written and presentation skills in English. - A
Self-starter and proactive individual.
Are
you ready to join us on our journey…?
Send
us an inspiring email along with your CV to jobs@wts.co.ke before 31st May
2016.
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