Jobs and Vacancies in Safaricom, Kenya

Core Network Roaming
Engineer Rotation

 We
are pleased to announce the following Job
Rotation Opportunity in the Converged
Service Operations Department within the Technology Division.   In keeping
with our current business needs, we are looking for a person who meets the
criteria indicated below.

Brief Description

Reporting to Manager, Roaming, the position holder will
Provide second line maintenance support & solving more complex problems in
ROAMING escalated from first line teams.

Key Responsibilities

• On
  callout for 24 hours daily as per callout rota


• Provide
  second line maintenance support & solving more complex problems in
  ROAMING escalated from first line teams.


• Quality
  of Service Management through tracking and trending of Roaming service
  KPIs and initiating corrective actions on any deviations


• Develop
  tools for automation and speed up the maintenance process.


• Perform
  system upgrades and major reconfiguration


• Escalate
  issues and problems to roaming partners, IPX/GRX carriers, voice carriers
  and other vendors and follow up


• Coordinate
  IREG Activities with other operators’ IREG/Network Engineers, schedule and
  perform the tests


• Analysis
  of all roaming NE logs and routine maintenance tasks.


• Roaming
  Database audit on the network elements


• Clearance
  of faults from 1^st Line
  maintenance team Escalated to Core Network Support.


• All
  roaming Network elements & new Technologies.


• Configuration
  changes on Network elements, hardware and software configuration changes
  and upgrades.


• Perform
  International Roaming Expert Group (IREG) testing


• Support
  Roaming partners in performing IREG tests

 Qualifications

• Degree
  in Telecoms engineering/electrical & electronics engineering/IT.


• 5
  years working experience in Telecommunications with at least 2 years’
  experience in GSM core environment.


• Analytical
  & problem-solving skills when handling faults.


• Must
  be able to work without supervision & meet tight deadlines/schedules.


• Presentation
  skills required occasionally when initiating the use of new procedures
  & long-term Network fault solutions. 


• Proactive
  & self-motivated


• Good
  public relations, communication & interpersonal skills when
  coordinating with contractor /other departments roaming partners &
  suppliers. & suppliers.

How to Apply

Apply
for the job here

 

CVM Data Engineer  

 

We are pleased to announce the following
Position in the Digital IT Department within
the Technology Division.  
In keeping with our current business needs, we are looking for a person who
meets the criteria indicated below.Brief Description

Reporting to Big Data & CVM lead, The data engineer
will design, build and deliver on the big data platform which will serve as
Safaricom’s single source of truth. The platform will be used to continuously
deliver on Safaricom’s overall data analytics strategy

Key Responsibilities

• Design,
  architect and build solutions and tools for the big data platform


• Mediate
  and coordinates resolution of software project deliverables using agile
  methodology


• Develop
  pipelines to ingest data into the big data platform based on business demands
  and use cases


• Develop
  analytical platforms that will be used to avail data to end users for
  exploration, advanced analytics and visualizations for day-to-day business
  reporting


• Provide
  guidance and advise to technology teams on the best use of latest
  technologies and designs to deliver a best-in-class platform in the most
  cost-effective way


• Develop
  automated monitoring solutions to be handed over to support teams to run
  and operate the platform efficiently


• Automate
  and productionize data science models on the big data engineering platform

 Qualifications

• BS
  or MS in computer science or equivalent practical experience


• At
  least 2-3 years of coding experience in a non-university setting.


• Experience
  in Object Oriented development


• Proficient
  understanding of distributed computing principles


• Experience
  in collecting, storing, processing and analyzing large volumes of data.


• Experience
  with building stream-processing systems, using solutions such as Storm or
  Spark-Streaming


• Experience
  with various messaging systems, such as Kafka or RabbitMQ


• Experience
  with NoSQL databases, such as HBase, Cassandra, MongoDB


• Understanding
  of big data technologies:  Cloudera/MapR/Hortonworks

How to Apply

Apply
for the job here

 

CVM DevOps Engineer 

 

We are pleased to announce the following
Position in the Digital IT Department within
the Technology Division.  
In keeping with our current business needs, we are looking for a person who
meets the criteria indicated below.Brief Description

Reporting to CVM Operations Lead, the CVM DevOps Engineer
will Develop and support of CVM Platforms. Responsible for availability,
performance, change management, security and capacity planning of CVM Platforms.

Responsibilities

• Providing
  operations level support including 2^nd and
  3^rd level support for the
  CVM platforms.


• Building
  software to help operations and support teams. This entails proactively
  building and implementing services, including end to end monitoring,
  scripting and automation, modern tooling and maintenance software.


• Creating
  prototypes, designing and building modules and solutions in an iterative
  agile cycle, develop, maintain, and optimize the business outcome


• Estimating
  user and technical stories, designing and developing code, writing and
  executing unit and integration tests, and supporting testing of deliverables
  against user and technical story acceptance tests


• Performing
  peer reviews, collaborating with architects and other developers to
  produce “just enough” design, and ensuring that enough technical
  documentation and training is provided for reference and operational
  support


• Documenting
  “tribal” knowledge and constant upkeep of the playbooks and runbooks to
  ensure teams get the information they need right when they need it.


• Managing
  technical debt as part of daily activities


• Developing
  and executing automation scripts and maintenance jobs


• Conducting
  peer reviews and maintaining coding standards


• Managing
  incidents as level two and level three support


• Managing
  problems as level two and level three support


• Estimating
  user and technical stories to help inform and prioritize backlog


• Designing
  modules according to user stories, UX/UI designs, and technical stories


• Developing
  solutions according to module designs and deploy using delivery pipeline.


• Developing
  and execute unit and integration tests; support testing against user and
  technical story acceptance tests


• Reviewing
  design and architecture to guarantee service availability, performance and
  resilience



• Resolution
  of Incidents, providing RCA and recommendations to improve SLA.


• Responsible
  for ensuring availability of CVM Platform.

Qualifications

• BS
  or MS in computer science or equivalent practical experience


• At
  least 2-3 years of coding experience.


• Experience
  in at least 1 programming language. Java, C#, Python, Spring Boot.


• Experience
  with SQL databases, such as Oracle, MySQL, Postgres.


• Knowledge
  of cloud technologies. AWS, GCP, Azure.

How to Apply

Apply
for the job here

 

CVM Development Engineer 

We are pleased to announce
the following Position in the Digital
IT Department within the Technology
Division.   In keeping with our current business needs, we are
looking for a person who meets the criteria indicated below.Brief
Description

Reporting to CVM Architecture & Design Tech Lead, the
CVM Development Engineer will design, build and support the CVM platform. This
role will be responsible for technical delivery CVM platforms which drive
customer engagement.

  Responsibilities

• Build
  capabilities of CVM Platform through Systems integration and development.


• Configure
  integration with external API through REST, SOAP, Kafka.


• Develop
  CVM data mart. Build ETL jobs to extract and load data into CVM Data mart.


• Develop
  analytics around CVM Campaigns.


• Conduct
  architectural reviews of CVM ecosystem and ensure that design is best in
  class.


• Conduct
  business analysis to define user requirements for CVM campaigns and
  translate them into a technical solution.


• Prepare
  SIT test cases based on the campaign design requirements.


• Collaboration
  with colleagues to implement technical designs


• Develop
  software solutions by studying information needs; conferring with users;
  studying systems flow, data usage and work processes; investigating
  problem areas; following the software development lifecycle.


• Determine
  operational feasibility by evaluating analysis, problem definition,
  requirements, solution development and proposed solutions


• Document
  and demonstrate solutions by developing documentation, flowcharts,
  layouts, diagrams, charts, code comments and clear code


• Improve
  operations by conducting systems analysis; recommending changes in policies
  and procedures


• Update
  job knowledge by studying state-of-the-art development tools, programming
  techniques and computing equipment; participating in educational
  opportunities; reading professional publications; maintaining personal
  networks; participating in professional organizations


• Protect
  operations by keeping information confidential


• Provide
  information by collecting, analyzing and summarizing development and
  service issues


• Accomplish
  engineering and organization mission by completing related results as
  needed.

 Qualifications

• BS or MS in computer science or
  equivalent practical experience


• At least 2-3 years of coding
  experience.


• Experience in at least 1
  programming language. Java, C#, Python, Spring Boot.


• Experience with SQL databases,
  such as Oracle, MySQL, Postgres.


• Knowledge of cloud
  technologies.

How to Apply

Apply
for the job here

 

IP Planning Engineer 

We are pleased to
announce the following Position in the IT Network Department within the
Technology Division. In keeping with our current business needs, we are looking
for a person who meets the criteria indicated below.

Brief Description

Reporting to Principal
Engineer: IP Planning, the planning engineer, will Provide support to the IP
planning team in the following network domains (IP-NGN, FTTH and Enterprise
(TES)). The key responsibilities include IPNGN Network rollout, IPV6 rollout,
Network automation, Enterprise network upgrade, BNG rollout and solution design.

Responsibilities

• IPNGN
  network design & rollout;


• Enterprise
  Network design & rollout;


• FTTH
  network design & rollout;


• Performing
  IPV4/IPV6 planning and rollout;


• Performing
  regular performance tools installation;


• Vendor
  engagements for better solutions and support;


• Support
  prove of concept (POC) for evolving technologies , Segment routing ,SDN,
  Network


• Automation,
  carrier grade Ethernet;


• Work
  closely with IP support teams and other external parties;


• Ensure
  project delivery timelines;


• Support
  data Center network planning and deployments


• Performing
  Network acceptance according to agreed Guidelines and checklist

Qualifications

• Degree
  in Electrical, Electronics, Telecommunication Engineering, IT or related
  field;


• Work
  Experience of 3 years’ with specialized role in a busy telecommunications
  environment


• Involved
  in installations /commissioning and maintenance;


• Strong
  IP skills, certification CCIE will be an added advantage.

How to Apply

Apply for the job here