Proffesional Education Specialist at Johnson & Johnson

At Johnson & Johnson, we believe good health is the foundation of vibrant lives, thriving communities and forward progress. That’s why for more than 130 years, we have aimed to keep people well at every age and every stage of life. Today, as the world’s largest and most broadly based healthcare company, we are committed to using our reach and size for good. We strive to improve access and affordability, create healthier communities, and put a healthy mind, body and environment within reach of everyone, everywhere. Every day, our more than 130,000 employees across the world are blending heart, science and ingenuity to profoundly change the trajectory of health for humanity.

Overall Purpose of this Job:

The Professional Education role is responsible for setting and overseeing proper implementation of all Education processes pertaining to internal & External Education, covering both Local & International education activities across the MISSA region, ensuring flawless and compliant execution.

Key Responsibilities are:

• HCC Support for SSA & Iran for regional & international events for Prof.Ed. and local operational marketing activities.


• Logistics management for all SSA & Iran events (local/international Prof-Ed, congresses, local training, etc) in terms of flight, accommodation, transfers, visas, etc for all sponsored HCPs.


• Follow-up on design and production of marketing material.


• Follow up on invoices and all procurement process.


• Follow up with Kenya distributors on promotional budgets, and regular updates on actual spends versus target.


• Be the event management owner of yearly Professional Education calendar executions by specialty needs requested by each BU for Medical device.


• Streamlined and effective execution of prof Ed events (sponsorships) on Logistics & effective Management of complications, issues, crisis due to cancellations, missed flights, Visa changes etc.


• Work closely with the Prof Ed managers to execute flawlessly educational programs tailored as per the market needs.


• Follow up and implement prof-ed processes: Prof Ed Dashboards, Surveys, registration via CVENT , SOPs/Check lists and Course in a box.


• Liaise with Prof-ed Manager on EMEA forecasts and support to follow up with local teams ensuring that the Region enrolled in EMEA offerings as per the region’s needs.


• Effective utilization of resources including best pricing and offers available to run logistics.


• To submit all faculties HCC requests through HCC life by ensuring & overseeing that full HCC documentation is completed by HCC officer.


• Ensure each step-in place for HCPs Registrations, Hotel Accommodation and Transfers, Invitation Letters, Visas, Tickets, Branding, Course dinner arrangements, Materials arrangements, Advance Invoice payments.


• Handling the payments process for all suppliers through Ariba/E-marketplace System with all HCC documents, Fee for Service Payments, Intercompany PO Submissions, Budget Spending, and Cross-Charge to Distributor’s.


• Effective tracking and communication of summary sheet committed and spent.


• Efficient filling & updating of Prof Ed Curricula data base, Trainers database & COE database


• Effective tracking & updating of EMEA Dashboards.


• Collaborate and liaise with EMEA ProfEd team and with EMEA ProfEd event management and customer experience teams.


• Support testing, monitoring and auditing of the HCC program as needed and implement corrective actions as required.


• Work closely with ProfEd Manager to track NSSC activities to use the center for all region efficiently.


• Digital lead for Prof. Ed. tools for online platforms one-force, JJI tailored learning and simulators digital leaning.

Contract Management / Payments:

• Provide guidance, solutions and approvals for OneMD contracts.


• Ascertain full justification and alignment with business strategy for contracts.


• Draft contracts using a legal approved template.


• Liaise confidently and transparently with HCPs on all contractual and payment matters.


• Ensure that appropriate Evidence of Service documentation is obtained for HCP payments.


• Process HCP payments and recharges in a timely fashion.


• Guide and advise local markets on the approval process of requesting the use of EMEA contracts.

General:

• Maintain all necessary documentation relating to all stages of the process (auditable).


• Lead work streams or other projects agreed on their development pathway.


• Ability to communicate and collaborate with Internal & External teams.


• Act as the key point of contact for all stakeholders in relation to all event compliance, HCP contractual and payment matters.


• ensures timely PR & PO reconciliation process in close collaboration with Finance team and business partners in the region.

Accountabilities:

• Proactively identify business risks and opportunities to continually improve efficiency and effectiveness.


• Ensure events adhere to Health Care Compliance guidelines and that all contracts are fully executed in time for services.


• Enhance the Professional Relations status by accepting ownership for being customer centric and solutions orientated.


• Be transparent with all aspects of non-compliance.


• Challenge the status quo.

Qualifications

We’d love to hear from YOU, if you have:

Required:

• Bachelor’s degree – Major in Marketing and Administration is an advantage.


• Minimum of 3 years’ experience in events management or similar role.


• English: fluent written and spoken.


• French is an advantage.


• Excellent communication interpersonal skills.


• Excellent organization skills.


• Interdependent partnering ability.


• Outward Looking-Customer centric.


• Strong computer skills.


• Results-oriented.


• Team-player.


• Computer: MS Excel, Word, Outlook.


• Travel maybe required.

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