Business Analyst Job in Kenya

Business Analyst (OMAO)

Job Description

To work with the Business Relationship
Manager (Shared Systems) to ensure successful implementation of business
solution transformation programmes. This role determines and documents business
requirements and works with design & implementation staff to design &
implement solutions.

Key Responsibilities

Establishment of business needs and
expectations

• Responsible for establishing IT
  linkages to key business stakeholders


• Translating the business
  requirements into appropriate ICT service levels and support process
  framework


• Establishing a process to
  proactively identify emerging business needs and ICT implications e.g.
  through Business – to – ICT focus groups


• Liaising with users of systems to
  identify changes that are necessary for the systems to continue supporting
  the business strategy.


• Providing robust analysis and
  critique to the identified changes before documenting them into formal
  systems requirement specifications that can be used to design, develop
  (acquire) and implement an appropriate solution that will address the
  intended business need while factoring seamless integration with existing
  solutions for the overall fit.

Development of solutions to address the business needs

• Configure and or develop business
  requirements into technology solutions that meet business requirements


• Ensures clear communication of
  required changes and solutions proposed to stakeholders.


• Apply best practices and
  standards in solution design and project executions for consistent
  delivery of quality solutions within the defined scope, budget and time.


• Training users and other team
  members on new information system solutions.


• Ensures that solutions developed
  are properly tested by developing comprehensive test plans.

Management of ICT support in the specific area of assignment

• On-going monitoring of ICT
  support activities and programs


• Reporting performance against
  expectations and addressing the gap with service delivery management


• Evaluating the business training
  needs and developing appropriate training programs


• Provide ICT consultation for the
  business


• Champion ICT mediated/driven
  change management programs

Drive business unit innovation programs

• Work with the projects and
  innovation manager to identify innovation opportunities for the business


• Develop a deep business
  understanding and connect this understanding with the technology needs and
  capacity


• Identify, communicate and monitor
  IT investment, cost and value to the business

Qualifications

• Bachelor’s degree in Computer
  Science, Information Technology or equivalent


• Certification in SharePoint


• 2-3year experience in SharePoint
  development, configuration and support.


• Minimum of 3 years’ experience in
  business analysis


• Strong verbal and written
  communication skills

Skills and competencies

• Graduate in information systems
  or related discipline


• At least 3 years’ experience in
  business systems project related assignments for share point


• Deep technical understanding and
  experience with SharePoint


• Understanding of Salesforce will
  be an added advantage


• Deep understanding of
  business/systems analysis


• Understands application
  programming, database and system design


• Understands Internet, Intranet,
  Extranet and client/server architectures


• Teamwork ability


• Good communication skills


• Analytical skills and out of the
  box thinking


• Knowledge in emerging industry
  practices


• Proactive in seeking solutions to
  problems and identifying opportunities


• Wide understanding of the
  insurance business processes


• Self-driven individual with the
  discipline to deliver within agreed guidelines

Skills

Delivery Management, Service Delivery Management,
Solutions Design

How to Apply

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