Consultants – Quality Assurance, Assessment and Awards at World Health Organization (WHO)

The World Health Organization is a specialized agency of the United Nations that is concerned with international public health. It was established on 7 April 1948, headquartered in Geneva, Switzerland.

Purpose of consultancy

To implement and further develop Quality Assurance, Assessment and Award systems and processes at the WHO Academy. The consultant will contribute to at least one of the following areas of work:

• Quality Assurance


• Assessment


• Awards

Deliverables: 

Deliverables (Quality Assurance):

• Ensure the operation of the learning programme quality system including the review process of learning programmes against identified quality criteria.


• Identify and implement improvements to the learning programme quality system and provide best practice guidance and examples.


• Evolve the quality assurance systems and processes to enable quality assurance for different types of learning programmes and products.

Deliverables (Assessment):

• Establish and evolve a valid and reliable learner assessment approach.


• Provide technical expertise to the Learning teams on assessment design.


• Review learning programme assessments against the identified quality criteria.

Deliverables (Awards):

• Develop, implement and evolve the learner recognition framework.


• Provide technical expertise to the Learning teams on the learner recognition framework.


• Conduct learning programme award reviews.

Qualifications, experience, skills and languages.

Educational Qualifications:

Band level A:

Essential:

• University degree in one of the following fields: Education, Education technology, Learning technology, Quality management or any related or relevant fields.

Band level B:

Essential:

• University degree in one of the following fields: Education, Education technology, Learning technology, Quality management or any related or relevant fields.

Desirable:

• A master’s degree or an equivalent qualification, a post-graduate degree in education, education and learning technology, quality management or a related field.

Experience

Essential:

Band level A:

• Up to 5 years of experience in one or more of the following fields: Teaching, Assessment, Instructional design, Quality assurance, Credentialing in education or any related discipline.

Band level B: 

• At least 5 years of experience in one or more of the following fields: Teaching, Assessment, Instructional design, Quality assurance, Credentialing in education or any related discipline.

Desirable:

• At least 5 to 10 years of professional experience, inclusive of at least 5 years of experience in teaching, assessment, instructional design, quality assurance or credentialing in education.

Skills/knowledge

Essential:

• Excellent written and verbal communication skills and attention to detail.


• Knowledge of quality assurance, assessment and award systems and processes in education and learning.


• Ability to work collaboratively with diverse stakeholders in multidisciplinary and multicultural settings.


• Good knowledge of MS Office including SharePoint, Teams, Word and Excel.


• Ability to work independently and remotely

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