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Summary
As a Sales manager, you will lead the sales team, strategy, and execution. You will develop annual and quarterly sales planning, build and lead a high-performing operational and sales team, grow the client’s sales channels and be responsible for overall sales targets.
Responsibilities
Lead the client’s strategic planning for sales operations and distribution including
- Driving sales strategy and direction in Kenya
- Leading sales forecasts, demand planning and revenue across all channels
- Defining operational plans for sales team and ensuring continuous improvement
- Securing the budgeting process tied to overall P&L targets
Lead sales channel and retail management including.
- Leading sales development performance and intervention across all channels
- Growing retail partnerships distribution and increasing sales share of existing channels
- Strengthening key account relationships at the management level with the client’s partners
- Tracking and analyzing sell-out across all channels in collaboration with the client’s business intelligence and data teams
Lead sales force management including;
- Managing direct field force and promoters in indirect channels including recruitment, training, coaching performance management and budgeting
- Overseeing and monitoring performance of field sales managers
- Defining KPI’s across sales teams, developing operational reporting and supporting target achievement
- Structuring and implementing incentive and commission programs for agents and sales teams tied to key business objectives
- Ensuring all sales agents and managers are fully trained on sales methods and processes for customer onboarding and escalation.
Lead go to work planning for sales including;
- Executing route to market plans for all products across all sales channels and marketing segment
- Ensuring brand visibility across all channels, managing and overseeing promotional activities
- Responsible for executing merchandising, branding and sales assets, working in collaborating with the client’s marketing teams
- Identifying trends in the market to assist and enhance marketing executions
Drive customer growth and retention, including;
- Defining and monitoring business milestones and activations plans based on agreed annual and quarterly targets.
- Aligning sales goals and processes to ensure strong customer credit performance repayment.
Requirements
- Passionate about our mission of upgrading lives and making products more affordable and accessible.
- Five (5+) years of experience in sales, preferably working in electronic device sales, FMCG or financial services, with the capability for strategic decision making and demonstrated business.
- Inspiring teams to get the best out of them and enjoy delighting customers with excellence in service delivery and execution.
- Proven ability to build and manage a network of field teams and regional representative and support functions in a comparable industry.
- Visible, proactive and personally involved leader with excellent organizational, influencing and cross-cultural communication skills both verbal and written.
- Highly motivated and have a strong sense of ownership.
- High integrity and openness combined with a commitment to good governance.
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