Tax Knowledge Management Driver at PricewaterhouseCoopers (PWC)

PricewaterhouseCoopers is one of Kenya’s leading professional services firms focused on providing Audit & Assurance, Advisory and Tax services. Our primary strategic goal is to create value for our clients and deliver a competitive advantage to their operations. Our blend of international and Kenyan expertise is fundamental to the high quality of advice and assistance that we offer. As elsewhere in the world, PricewaterhouseCoopers in Kenya uses the benefit of its hands-on experience to provide a strong level of local understanding and support, in accordance with the international professional standards of the PricewaterhouseCoopers worldwide organisation. With over 350 employees we stand firm on our commitment to provide highly qualified professionals to assist private companies and public institutions with our first-hand knowledge and expertise-within Kenya and internationally.

Summary

Are you passionate about Tax? Are you innovative and creative? Explore the opportunities in Tax Knowledge Management (“KM”) and join our team as a Knowledge Management driver! As a KM Driver, you will work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution.

Responsibilities

• Assist with implementation of the Knowledge Management strategy


• Maintain our Knowledge Management repositories


• Analyse the effectiveness of the existing and new knowledge management programs/systems by observing its usage and evaluate its impact in terms of the organizational benefits;


• Assist in tax technical support to client serving professionals (research, advice, go-to-market materials)


• Work collaboratively with all Tax and Legal Services team members, Tax Technology team, Clients and Markets Development team, Learning and Development and occasionally external clients and intermediaries (Government Printers, National Treasury, etc.)


• Consolidate knowledge share by various stakeholders to a common knowledge database

Requirements

Preferred skills

• Good understanding of KM tools and approaches, and their application to meet business requirements


• Interest in technology and an understanding of the various applications that we use


• Creative and self-motivated with strong problem-solving skills (thinks outside the box)


• Strong facilitator, change agent, and communicator (i.e. an experienced consultant)


• Strong operations management oversight and “hands on” skills as needed

Additional application instructions

• A degree in any business-related course from a recognised university with the equivalent of an Upper Second


• A background in Information Science would be an asset but not mandatory


• Experience in Knowledge Management

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