Admin Assistant Job in Kenya

Admin Assistant

JOB SUMMARY

• Supports the General Manager and his/her team by assisting on
  administrative responsibilities. Duties include organizing, composing and
  distributing correspondence to both employees and guests, initial response
  and follow up to inquiries and collecting and tracking problem resolution
  information.

Education and Experience

•  High school diploma or GED; 1 year experience in the
  administrative assistance, clerical services, or related professional area.

OR

•  2-year degree from an accredited university in Secretarial
  Studies, Business Administration, Hotel and Restaurant Management, or
  related major; no work experience required.

Key Responsibilities

Providing Documentation
and Reporting Support

•  Assists managers in preparation of various reports and
  presentations.


•  Attends, transcribes and distributes minutes, and
  participate in staff meetings, executive committee meeting and department
  meetings as needed.


•  Makes new files, maintains existing files.


•  Maintains giveaway/donation files and assists in making
  reservations.


•  Provides administrative support to manager/s and
  department.

Supporting Correspondence

•  Composes, produces and signs correspondence on routine
  matters.


•  Produces and distributes correspondence as required.


•  Answers department phones.


•  Acts as a receptionist for manager and, when necessary,
  other department members, providing assistance to callers as required.


•  Sorts and distributes mail.

Providing Exceptional
Customer Service

•  Providing services that are above and beyond for
  customer satisfaction and retention.


•  Ensures the quality, standards and meets the
  expectations of the customers on a daily basis.


•  Attends meetings and communicates with executive and
  peers as an effort to improve quality of service.

Additional
Responsibilities

•  Ensures VIP amenity requests from GM/DOPS are handled
  in timely manner.


•  Signs for managers and release, with specific
  permission.


•  Communicates the importance of safety procedures,
  detailing procedure codes, ensuring employee understanding of safety
  codes, monitoring processes and procedures related to safety.


•  Attends meetings to plan, organize, prioritize,
  coordinate and manage activities.


•  Works with other people to gather the information
  necessary to manage projects, achieve goals, and resolve problems.


•  Informs and/or updates the executives and peers on
  relevant information in a timely manner.

How to Apply

CLICK HERE TO APPLY.