Title: Field
Manager,

Industry:
Real Estate,



Location:
Nairobi,



Reporting
to: Reporting to Assistant Property Manager,



Gross
Salary: Kshs 70,000,

Our client is a well-established real estate company seeking to
hire an experienced Field Manager, who will be tasked with leading residential
and commercial property management activities in a given geographical area to
maximise income on investments and ensure customer satisfaction. 



Key
Responsibilities




  • Participate in
    developing and implementing operational policies affecting the assigned
    zone.

  • Train and manage
    property field officers

  • Ensure
    properties under the docket meet established quality standards

  • Actively engage
    in business development activities in liaison with the assistant property
    manager and the Quality Control and Valuations Manager 

  • Maintain an
    excellent customer service relationship with landlords, tenants and
    co-workers

  • Stay on the
    cutting edge of market conditions, trends and product knowledge,
    competition while ensuring same strength is with the co-workers 

  • Ensure timely
    collections of all rent, service charge, utility bills

  • Oversee and
    direct efforts to maximise rental income and high occupancy through sales
    and marketing plans

  • Ensure adherence
    to the SOPs

  • Prepare and
    deliver all legal and formal notices in accordance with state law and
    company standards, including but not limited to late notices, change in
    terms notices and lease violations in liaison with the assistant property
    manager

  • Resolve landlord
    and tenant complaints or escalate complex issues/matters to the assistant
    property manager

  • Initiate all
    necessary evictions by preparing copies and forwarding all appropriate
    paperwork for processing while ensuring all legal processes are adhered to

  • Assist and
    ensure all customer complaints are handled promptly and appropriately

  • Participate in
    planned resident activities

  • Manager
    tenancies from on boarding/lease to rennet exit/move-out in liaison with
    the assistant property manager

  • Liaise with
    landlords for timely and successful completion of maintenance requests

  • Let vacant units
    or spaces

  • Inspect property
    conditions and coordinate maintenance activities

  • Manage budgets,
    accounts, rent collections and tenant notices

  • Create and
    distribute marketing material to attract new tenants



Key
Qualifications




  • A Bachelor of
    Commerce Degree or another business degree from a recognized university.

  • A Bachelor’s
    degree in Real Estate will be an added advantage.

  • KCSE mean grade
    C+ or above

  • Proven work
    experience as a property field officer/manager or similar role

  • Fluent in spoken
    and written English. Computer literacy.

  • Working
    knowledge of MS Office suite 

  • Ability to
    operate and understand personal computer functions and company utilized
    software packages.

  • Excellent
    communication skills, both verbal and written.

  • Strong
    organizational and time management skills with the ability to prioritize
    wisely.

  • Good customer
    relationship management skills.

  • Excellent
    interpersonal and conflict resolution skills. 

  • Good
    understanding of basic accounting practices.

  • Knowledge of
    on-site maintenance requirements, including dealing with vendors and
    contractors.



How to
Apply



If you
are up to the challenge, possess the necessary qualification and experience;
please send your CV only quoting the job title on the email subject (Field Manager-Real
Estate) to vacancies@corporatestaffing.co.ke
before 21st July
2023