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Jul 7, 2023

Teller Job in Kenya


Teller – NBK Mandera Branch



Job Purpose




  • Offer effective and efficient cash and teller services to the
    Branch customers.



Main Duties &
Responsibilities 




  • Adhere to cash holding limits to ensure no excess cash is in
    the till at any given time.

  • Make accurate and timely postings of all customer teller
    & cash transactions.

  • Assist in the achievement of Branch growth &
    profitability targets to enhance productivity.


  • Ensure achievement of outstanding customer service standards
    when dealing with customers to ensure efficient customer service and
    customer retention.

  • Ensure recovery of all commissions in cases where recovery is
    not automated in order to maximize revenue collection.

  • Ensure all teller operations are as per the cashiers’ guide,
    and any other Bank policies in force.

  • Carry out end of day reconciliations and balancing as appropriate
    to ensure all the transactions are accurate and free of errors.

  • Ensure adherence to all Bank policies and procedures for
    Branch Operations and Bank Compliance 

  • Ensure compliance with both internal requirements and
    external regulatory requirements within scope of operation. 

  • Ensure compliance with all other relevant internal policies
    and Procedures as required within the office. 

  • Maintain confidentiality of Bank data in line with the Bank’s
    Non-disclosure agreements and best practices. 

  • Any other duties as may be assigned by Management from time
    to time.



Academic &
Professional Qualification




  • University Degree.



Work Experience &
Skills




  • 1 Year experience in general banking operations

  • Excellent customer service skills.

  • Energetic and hands on individual with the ability to
    prioritize conflicting business demands with a bias towards action and
    resolving issues quickly.

  • Have complete knowledge of Banking systems & process.

  • Knowledge of bank products

  • Excellent interpersonal, team management and communication
    skills.

  • Demonstrated integrity and ethical standards.

  •  Willing to work in Mandera Branch for a minimum period
    of 24 months.



How to Apply



CLICK HERE TO APPLY.

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