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Reporting to: Head of Service Delivery and ICT
Position Summary:
This position is responsible for managing all organization technologies, related projects and providing technology support and training.
Primary duties include: analyzing systems and processes; maintaining workstations and networks; and designing, developing and maintaining Web-based applications.
Essential Functions and Responsibilities:
Responsible for the completion of monthly risk management reports. Ensures for the availability, continuity and security of data and information pertaining to the organization.Prepares, maintains and tests a technology disaster recovery plan.Manages both internal and external technology projects.Develops and maintains an excellent working relationship with other organizations, ensuring the organization is well received and presented professionally and positively.Respects confidentiality in discussing clients, staff,and organizational matters; also maintains confidentiality of organization, project, fiscal and personnel related information.General Competencies Required:
Intellectual:
demonstrates attention to detailidentifies and resolves problems in a timely mannergathers and analyzes information skillfullydevelops alternative solutionsuses reason, even when dealing with emotional topicsassesses own strengths and weaknessesdisplays critical/creative thinkingpossess necessary expertise to accomplish all tasksseeks self improvementlearns new skills to improve job performanceconserves organizational resourcesshows respect and sensitivity for cultural differencespromotes a harassment-free environmenttreats people with respectstrives for personal and organizational excellenceinspires the trust of othersworks ethically and with integrityfollows policies and procedurescompletes tasks correctly and on timesupports organization's goals, values, and policiesstrives for continuous improvement and solicits customer feedback to improve servicetimely response to requests for information, service, and assistancemaintains confidentialitydemonstrates a positive and productive attitudedisplays self-control and keeps emotions under control, even under pressureremains open to others' ideas and tries new thingsspeaks clearly; listens and gets clarificationexhibits objectivity and openness to others' viewsable to read and interpret written informationwrites clearly, accurately, and conciselycompletes tasks on time or notifies appropriate person with an alternate planobserves safety and security procedures; reports unsafe conditionsdisplays willingness to make decisionsmeasures self against standard of excellencefollows instructions and responds to management directionsuses equipment and materials according to policytakes responsibility for own actionsprioritizes and plans work activitiesmanages competing demands; uses time effectivelyis consistently at work and on timelooks for ways to improve and promote quality;
makes recommendations for improvements, and demonstrates accuracy and thoroughness
able to deal with frequent changes, delays, or unexpected events and accepts responsibility;
follows or exceeds organizational standardspositive role model; exhibits confidence in self and others,teaches, coaches, inspires, mentors, empowers others and exhibits sound and accurate judgment and logical reasoning
uses resources effectively and efficiently, anticipates and plans accordingly and works to improve team and organizational climateQualifications:
Professional Qualifications
Only shortlisted candidates will be contacted.
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