Tour Consultant Job Vacancy in Nairobi Kenya

African Touch Safaris is a tours and travel company based in Nairobi Kenya is looking to recruit a Tour Consultant.

Duties and Responsibilities

Responding to enquiries regarding Proposals, Quotations, Destinations & safaris within 24hrs

Prepare itineraries to the various destinations of interest
Handle Processing of VISAs of various world countries

Ensuring payment for each tour booking is received in advance or proper authorization is received from a client, or a  corporate prior to credit sale

Creating contact with hotels, car hire, sightseeing attraction and other service providers for best competitive contract rates in the other countries and travel destinations.
Ensuring the rates files are orderly & up to date
Ensure bookings that do not mature are cancelled in time to avoid cancellation penalties especially for hotels and flights
Ensure quality and minimize customer complains
Ensure clients’ special requests especially on accommodation & room specification, driver guide language, meals and others are pre-arranged. Being on standby ready to provide solutions in case of mishaps during trip
Coordinating with travel consultants to arrange flying & ground packages
Opening client tour files for upcoming tours especially groups
Making follow-ups for tour quotations
Ensuring that tours quotations are competitive inclusions, exclusions as well as terms & conditions of a quotation should be highlighted to reduce disputes with clients

Advising clients about passports, vaccinations, visas, foreign currency, travel insurance, etc.

The lady / gentlemen must possess the following qualities:

Be smartly dressed and presentableHave an excellent command of the English LanguageMust be articulate and well spoken, confidentMust be organized, highly efficient, reliable and diligentMust have excellent international tours and VISA processing knowledgeMust be able to work in a busy environment under minimal supervisionMust possess a strong sense of reliability and perfectionMust be self driven and willing to learn.Must be willing to work under pressure.Degree/diploma in Tour Operations.At least 3 years experience in a similar position.Meeting sales targets.Have good marketing skills.If you believe you are the right candidate and can clearly demonstrate your ability to meet the criteria given please submit your application with a detailed curriculum vitae stating your current position, Names of three referees, telephone contact and email address to:gm@atouchtours.co.ke / tours@atouchtours.com on or before 20th July. Only short listed candidates will be contacted.