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Summary
Provide managerial and administrative duties such as planning and implementing of new projects and monitor the progress in liaison with various departments in order to meet the clients’ goals and objectives.
Duties and Responsibilities
Project planning and implementation.Monitoring of various tasks in different departments.Determining and setting up of new client requirements.Setting, coordinating, and monitoring project targets for various teams based on client requirements.Liaising with clients and management by scheduling meetings and getting updates of various projects.Conduct project scoping and discovery of service requirements details, processes and outsourcing development.Planning and managing all logistical operation set up activities around accounts designated to call centre, i.e. set up, recruitment, training, IT, and general operations.Managing project rollouts and existing activities. This entails observing time deadlines between management and external clients.Ensuring that all work conforms to the scope of work.Regularly conduct briefings, implement status meetings and regular reporting to senior management.Systematically coordinate project staff to ensure that all project elements are delivered within their schedules.Create, write, and coordinate proposals for based on initial client meetings and campaign strategies developed for clientsUndergraduate degree in Business, Projects Management.Good at multi-tasking.Very good communicator in both written and verbal business EnglishAble to adapt to a new work environment quicklyEnjoys working around other people.Capable of managing a team.If you believe you qualify for this position, please send your CV and details of your current and expected remuneration to recruitment@kencall.com by Thursday, 6th December 2012. Only qualified candidates shall be contacted
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