KCB E-Payments Utilities Manager Job in Kenya

Job Title: E-Payments Manager, Utilities
The Position: Reporting to the Senior Manager Electronic Payments the job holder will be required to grow E-payment revenues through the acquisition of Utilities Business (Water, Electricity, Rates etc). Develop, customize, manage and or maintain e-payments solutions aligned to the requirements of acquired/to be acquired business. The solutions are to facilitate cashless transacting for payments and collections.

Key Responsibilities

Rollout and management of Electronic Payments through acquisition of Utilities companies, on E-Payment Channels.Preparation and signing of contractual agreement.Monitoring and evaluation of the business model for optimum revenue generation.Relationship building and customer service.Risk analysis and Management.Execute operational excellence, cost management and monitor compliance to internal policies and regulator requirementsChampion customer service and implementation of quality service delivery standardsResponsible for gathering market intelligence for the improvement of the channel as well as rollout of more services and channels for electronic paymentsFacilitate/Ensure Utilities companies are continuously trained in order to upskill them on product and service offeringA Bachelor’s Degree in a Business related field from a University recognized by Commission for University Education.Professional qualification in Marketing, CIM will be an added advantage.Master’s degree will be an added advantageA minimum of 5 Years’ experience in Business development covering the following areas:Management of utilities operationsProduct developmentCommercial AwarenessIT Service delivery skillsBanking Operations.The above position is demanding for which the bank will provide a competitive package for the successful candidates. If you believe you can clearly demonstrate your abilities to meet the criteria given above, please submit your application with a detailed CV, stating your current position, remuneration level e-mail and telephone contacts quoting the job title/reference in the subject field to recruitment@kcb.co.ke

To be considered your application must be received by Jan. 23, 2015.

Only short listed candidates will be contacted.