Job Description
Position Title: Duty Manager / Lobby Manager
Industry: Hotel
Salary: Attractive
Position Summary: Typically handle the security, customer service and some management concerns of an organization. These managers oversee the maintenance and overall safety procedures of the premise.
Managers often liaise or meet with other executives or managers.
Duties and Responsibilities
Ensuring employees are offering exceptional customer service
Making sure customers are happy with the service and products
Delegating duties
Assisting store managers
Helping to implement store policies
Routing sales productivity reports to staff
Motivating employees
Handling cash and end of day checking
Managing store cleanliness and organization
Dealing with customer complaints and issues
Requirements
A bachelor’s degree in any Business related field
3 years’ experience as a Duty manager
Must have worked in a hotel before
How to Apply
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